Dental patient coordinator

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance

Patient Care Coordinator – Dental Office

The Dental Center of Jefferson | Lake Hopatcong, NJ

Job Type: Full-Time

Experience Required: Minimum 2 Years in a Dental Office

Benefits: Health Insurance, 401(k) Retirement Plan, Paid Time Off, and Career Growth Opportunities

Join Our Growing Dental Team!

The Dental Center of Jefferson is seeking an experienced, highly organized, and motivated Patient Care Coordinator to join our growing practice.

We are looking for a professional who understands dental office operations, delivers exceptional patient service, and takes ownership of scheduling, patient communication, and treatment follow-up.

A minimum of 2 years of dental front desk, patient care coordination, or treatment coordination experience is REQUIRED. Applicants without the required dental experience will not be considered.

Key Responsibilities

• Welcome patients and deliver an exceptional patient experience.
• Answer phone calls professionally and manage patient communications.
• Schedule appointments efficiently and maintain a productive schedule.
• Verify dental insurance eligibility and benefits.
• Explain treatment plans, financial arrangements, and payment options.
• Follow up with patients regarding unscheduled treatment.
• Manage appointment confirmations, cancellations, and recall.
• Collect payments and maintain accurate patient accounts.
• Coordinate with doctors, hygienists, and clinical team members.
• Maintain accurate patient records and ensure smooth daily operations.
• Proactively identify opportunities to improve patient satisfaction and scheduling efficiency.

Required Qualifications

• Minimum 2 years of experience in a dental office front desk, patient care coordination, or treatment coordination role.
• Strong knowledge of dental scheduling and insurance verification.
• Experience discussing treatment plans and patient financial responsibilities.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Professional, dependable, punctual, and detail-oriented.
• Ability to work independently and take initiative.
• Comfortable working in a busy, fast-paced dental practice.
• Strong teamwork, accountability, and problem-solving skills.

Preferred: Experience with Open Dental software, treatment coordination, and patient retention systems.

Compensation & Benefits

We value experienced professionals and offer a rewarding opportunity within a growing practice.

• Competitive hourly compensation based on experience.
• Health Insurance Available for eligible employees.
• 401(k) Retirement Plan Available , with employer matching subject to plan terms.
• Paid time off and applicable paid sick leave.
• Professional development and advancement opportunities.
• Modern dental technology and practice systems.
• Supportive and collaborative team environment.

Who Will Succeed in This Role?

We are looking for someone who is proactive, confident, reliable, and committed to excellence.

The ideal candidate takes ownership of responsibilities, communicates effectively with patients, follows through on tasks, and understands the importance of maintaining a productive schedule and a positive patient experience.

The Dental Center of Jefferson

Lake Hopatcong, NJ

We are an equal opportunity employer.