Quality Team Lead

Becton Dickinson seeks a Quality Team Lead at their Covington distribution center to oversee quality operations across customer claims, shipping audits, quarantine, and non-conforming product management. The role involves directing quality staff, implementing procedures, ensuring regulatory compliance, and driving continuous improvement across the distribution network.

Responsibilities

• Direct quality associates and clerks on customer claims, shipping audits, quarantine, and non-conforming product processes
• Develop and implement procedures, work instructions, and shipping documentation in collaboration with quality leadership
• Monitor and ensure accuracy of audit records, claims processing, product holds, and quarantine documentation for decision-making
• Train and mentor staff on quality management system requirements and continuous improvement initiatives
• Track quality KPIs, review daily operating goals, and prepare monthly management reports

Requirements

• Minimum 5 years quality, supply chain, or distribution center operations experience
• Medical device or pharmaceutical regulated industry experience preferred
• Supervisory experience preferred
• Working knowledge of ISO 13485 and 21 CFR 820 preferred
• Proficiency with Excel, Word, PowerPoint and related computer applications
• Minimum 2 years material handling equipment experience
• High school diploma required; associate degree preferred