Sr Manager, SCM Operations Excellence

Job Description

Job Description

About Samyang America

Samyang America stands as the #1 Gen Z brand, boldly shaping the future of food culture with innovative flavors, viral trends, and unforgettable brand experiences. We don’t just create food - we craft moments that spark excitement, inspire connection, and celebrate bold individuality.

Our mission is to bring daring, delicious products to the market that resonate deeply with the next generation of food lovers. From iconic spicy noodles to creative new launches, we are driven by passion, creativity, and a commitment to pushing the boundaries of taste and culture.

At Samyang America, you’ll join a dynamic team that thrives on innovation, collaboration, and a shared love for bold flavor experiences. We value fresh ideas, energetic spirit, and the courage to lead trends rather than follow them.

If you’re ready to be part of a brand that’s more than just food - a brand that moves culture and creates unforgettable moments - join our team today!

Position Summary:

• The SCM Operations Excellence Sr. Manager is a strategic and execution-focused leader responsible for driving end-to-end supply chain operational excellence across Samyang America’s U.S. business. This role leads the design, standardization, and continuous improvement of SCM processes — spanning demand planning, inventory management, warehousing, logistics, and order fulfillment — with a sharp focus on cost efficiency, service level performance, and scalable operations. The position serves as the internal champion for Lean/Six Sigma methodologies and data-driven decision-making, building a culture of continuous improvement across the supply chain organization. The ideal candidate combines deep SCM expertise with hands-on process improvement leadership, strong analytical capabilities, and the ability to influence cross-functional stakeholders including Sales, Finance, Marketing, and external 3PL partners in a fast-paced, high-growth environment.

Responsibilities: 

• Define project scope, objectives, and success criteria for SCM improvement initiatives: develop detailed project charters, work breakdown structures (WBS), and milestone plans in alignment with business priorities; secure stakeholder sign-off and maintain clear accountability across project phases from initiation through close-out.
• Manage a concurrent portfolio of SCM projects spanning process improvement, systems implementation, 3PL transitions, and network optimization: maintain project roadmaps, track deliverables against timelines and budgets, proactively surface risks and issues, and report portfolio status to senior leadership on a regular cadence.
• Lead cross-functional project teams across Sales, Finance, Marketing, Operations, and IT: define roles and responsibilities, facilitate structured project meetings and working sessions, resolve blockers, and hold team members accountable to commitments without direct authority.
• Establish and manage project governance structures: define decision-making frameworks, escalation paths, and RACI matrices for each initiative; conduct stage-gate reviews to validate that projects remain on track against scope, schedule, cost, and quality targets before proceeding to the next phase.
• Drive project risk identification and mitigation planning: maintain a living risk register for each active initiative, assess probability and impact, develop mitigation and contingency actions, and proactively communicate risk exposure to project sponsors and senior stakeholders.
• Own change management and stakeholder communication for each project: develop communication plans tailored to different audience levels (executive, functional, operational); manage organizational readiness, resistance, and adoption; and ensure that project outcomes are embedded into day-to-day operations through documented SOPs and training.
• Track and report project value realization: define measurable success metrics (cost savings, OTIF improvement, cycle time reduction, inventory efficiency) at project kick-off; conduct post-implementation reviews to validate actual vs. projected benefits; and build a lessons-learned repository to continuously improve project execution standards across the SCM function.

Required Qualifications:

• Bachelor’s degree or higher in Supply Chain Management, Industrial Engineering, Operations Management, Business Administration, or related field; MBA or Master’s degree preferred.
• Minimum 10-12 years of progressive experience in supply chain operations or operational excellence, with at least 5 years in a manager leadership role overseeing cross-functional improvement programs.
• Demonstrated expertise in Lean and/or Six Sigma methodologies (DMAIC, Value Stream Mapping, Kaizen, 5S); Lean Six Sigma Green Belt or Black Belt certification strongly preferred.
• Proven track record of designing and owning SCM KPI frameworks (OTIF, fill rate, inventory turns, freight cost per unit) and translating data insights into executive-level reporting; proficiency in SAP S/4HANA, WMS, TMS, and BI tools (Power BI, Tableau, or equivalent).
• Strong change management and stakeholder influence skills; proven ability to drive organizational adoption of new processes, tools, and operating standards across cross-functional teams including Sales, Finance, and Marketing.
• Experience in food & beverage, or CPG industry highly preferred; familiarity with U.S. retail distribution landscape (Walmart, Target, Whole Foods, Costco, etc.) is a strong plus.
• Excellent communication skills in English with the ability to present complex operational concepts clearly to senior leadership; Korean proficiency is a plus.

Preferred Qualifications: (OPTIONAL)

• Lean Six Sigma Black Belt (LSSBB) or APICS CSCP/CPIM certification; PMP certification is a plus.
• Experience with S&OP (Sales & Operations Planning) process design and cross-functional demand/supply alignment in a high-SKU, fast-growth environment.
• Prior experience leading SCM digital transformation initiatives (e.g., ERP implementation, automation, AI-driven forecasting tools) or supply chain network optimization projects.

The base salary for this position is between $110,000.00 and $140,000.00 per year. Actual compensation will depend on a variety of factors, including qualifications, experience, and location. This position may also be eligible for additional compensation and benefits, including an annual incentive bonus, medical/dental/vision insurance, life insurance, PTO/FTO, and a 401(k) plan with company match.

Equal Employment Opportunity Employer:

Samyang America is committed to providing equal employment opportunities to all individuals. We do not discriminate in employment decisions on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws.