Medical and Health Services Manager

South Bend, United States | Posted on 01/06/2025

Location : South Bend, IN Job Type: Full-time Multiple openings per shift: 1st, 2nd, or 3rd

Job Summary

This will be a full-time, direct placement position. We are seeking a highly skilled and motivated Medical and Health Services Manager to join our healthcare team. This role will oversee the daily operations of healthcare facilities or a specific department, ensuring the delivery of high-quality patient care while maintaining compliance with regulatory standards. The ideal candidate is a strong leader with excellent organizational, communication, and problem-solving skills.

Key Responsibilities

• Operational Management: Oversee daily operations, including staffing, budgeting, and resource management for departments or facilities.
• Regulatory Compliance: Ensure compliance with healthcare laws, regulations, and policies, including local, state, and federal guidelines.
• Staff Supervision: Recruit, train, and manage healthcare staff, fostering a positive work environment and promoting professional development.
• Financial Management: Prepare and monitor budgets, control costs, and optimize financial performance through resource allocation and cost‑effective practices.
• Strategic Planning: Collaborate with senior leadership to develop and implement strategic plans that enhance patient care quality, safety, and service delivery.
• Patient Care Optimization: Implement initiatives to improve patient satisfaction, health outcomes, and efficiency of care delivery.
• Data Management and Reporting: Analyze and report on performance metrics, utilizing data to drive continuous improvement in healthcare services.
• Stakeholder Engagement: Serve as a liaison between staff, patients, families, and the community, ensuring clear communication and addressing concerns as needed.

Qualifications

• Education: Bachelor's degree in healthcare administration, business, public health, or related field. Master’s degree preferred.
• Experience: 3-5 years of management experience in a healthcare setting, with strong knowledge of healthcare regulations, operations, and quality standards.
• Skills:
  • Strong leadership and interpersonal skills.
  • Proficient in budgeting, financial planning, and resource management.
  • Excellent problem‑solving and decision‑making abilities.
  • Knowledgeable in healthcare information systems and data management.
  • Familiar with healthcare regulations, compliance, and risk management.

Requirements

• Licensure/Certification: Certification as a Certified Medical Manager (CMM), Certified Healthcare Administrative Professional (cHAP), or Fellow of the American College of Healthcare Executives (FACHE) is preferred.
• Technical Proficiency: Experience with electronic health records (EHR) systems and healthcare management software (e.g., Epic, Cerner, or Meditech).
• Regulatory Knowledge: In-depth understanding of Medicare, Medicaid, HIPAA, OSHA, and Joint Commission standards.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and empathetically to a range of stakeholders.
• Analytical Skills: Ability to interpret and analyze complex data sets to support decision‑making and strategic planning.
• Flexibility and Adaptability: Willingness to adapt to changes in the healthcare environment and work non‑traditional hours as needed.
• Conflict Resolution: Skilled in conflict resolution and managing difficult situations with patients, staff, and external partners.

Benefits

• Competitive salary and performance‑based bonuses.
• Comprehensive health, dental, and vision insurance.
• 401(k) with employer match.
• Paid time off and professional development opportunities.
• Collaborative and supportive work environment.

Non-Discrimination Statement

AVD Workforce Connect is an equal‑opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status. All employment decisions are based on qualifications, merit, and business needs.