Sales Coordinator - Custom Studio 431

Job Description

Job Description

Location & Flexibility

This is a hybrid role designed for both flexibility and connection. While remote work is supported, the position requires a consistent on-site presence at our Kalamazoo, MI headquarters, particularly from April through October, when customer visits and in-person collaboration are at their peak.

Ideal candidates will reside within driving distance and be comfortable adjusting their schedule to support increased on-site engagement during this time.

About the Role

Join Landscape Forms' Studio 431 Sales team as a Sales Coordinator (Internal title: Associate Market Specialist) supporting custom project opportunities, where you'll play a direct role in driving revenue and moving projects from initial inquiry to final order.

This is a highly collaborative, client-facing position where you'll partner closely with Business Development Representatives and Market Specialists to advance opportunities through the sales pipeline, develop quotes, and support the successful conversion of projects into orders. You'll serve as a key point of coordination across internal teams and external clients, helping maintain momentum, strengthen relationships, and deliver a seamless customer experience.

In this role, you'll manage multiple active opportunities at once, ensuring timely follow-up, clear communication, and alignment across all stakeholders. Success comes from being proactive, organized, and confident in navigating both client needs and internal processes to help win business.

We're looking for someone who is energized by a fast-paced commercial environment, takes ownership of their work, and is motivated to grow within a sales-driven organization.

What You Can Expect

Support, stability, and the opportunity to grow within a design-driven, collaborative environment.

Landscape Forms takes pride in offering a competitive benefits package including, but not limited to, insurance benefits (available your first day), 401(k), family and parenting leaves, tuition reimbursement, wellness programs, quarterly bonuses, and paid time off.

Who We Are

Landscape Forms is the industry leader in integrated solutions of high-design site furniture and advanced LED lighting. For more than 50 years we have produced site furnishings that help designers and other clients achieve beautiful, functional environments that enhance the experience of outdoor space. Our secret is simple. Design, Culture, and Craft drive everything we do.

How You Contribute

• Support the execution of the company's go-to-market strategy by advancing and tracking sales opportunities
• Develop product specifications and build relationships within targeted design firms, contractors, and key accounts
• Partner with Business Development Representatives to move opportunities through the sales pipeline and support conversion into orders
• Provide quote development and pricing support for custom project opportunities
• Manage and respond to inbound leads and inquiries, ensuring timely and professional client communication
• Manage client and sales communications across shared territory inboxes and project channels
• Contribute to and be accountable for Studio 431 team sales goals and order volume
• Support closing activities with designated accounts and active opportunities
• Coordinate and distribute client-facing materials (e.g., samples, product information) to support sales efforts
• Maintain accurate opportunity tracking and activity within Salesforce (or CRM)
• Collaborate cross-functionally to ensure alignment on project timelines, scope, and deliverables
• Identify opportunities to improve processes that enhance the customer and sales team experience
• Work within established timelines and budgets while maintaining quality and responsiveness
• Participate in additional sales and project-related activities as needed

Criteria for Success

• Upbeat, adaptable, and proactive in a fast-paced, customer-focused environment
• Strong interest in sales, relationship-building, and commercial growth within a manufacturing setting
• Excellent communication skills with the ability to clearly convey technical information to non-technical audiences
• Highly organized with strong follow-up skills and attention to detail
• Ability to manage multiple priorities while maintaining a high level of responsiveness
• Strong interpersonal skills with the ability to collaborate across teams and build external client relationships
• Bachelor's degree in business or related field preferred
• 3–5 years of experience in sales, account coordination, or customer-facing roles
• Analytical mindset with comfort in basic math, measurements, and project-based work
• Familiarity with construction, design, or installation processes is a plus

Physical Requirements and Work Environment

• Ability to lift up to 50 pounds and stand, sit, or walk for up to 5 hours
• This hybrid role may include time in manufacturing or warehouse environments, which can be noisy or warm and include proximity to moving machinery

At Landscape Forms, we're driven by design, collaboration, and continuous improvement. If you're looking to be part of a team that values both performance and people, we'd love to hear from you.