Medical Assistant Mobile/ Outreach Worker Hybrid

About Us

We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs.

The Medical Assistant Mobile/ Outreach Worker conducts outreach among vulnerable populations, provides harm reduction services, and assists Provider to meet clients' medical needs both on the medical RV and in the community.

HOURLY WAGE RANGE: $19-21

Benefits

• 403B
• Dental insurance
• Disability insurance through Massachusetts PFML
• Employee discounts, cell phone, eyewear etc.
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Flexible Spending Account
• Opportunities to earn CEU's
• Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances

Duties & Responsibilities:

• Assist providers and nurses to perform medical care.
• Works across a variety of settings, including the medical RV, in the community, and onsite at the clinic.
• Take vital signs and assist with coordinating care to ensure patient-driven encounters.
• Respond to & facilitates clinical tasks and supports providers and nurses.
• Respond to incoming patient calls & messages for clinical review by provider/nurse.
• Interview clients to determine their level of knowledge, attitudes, and behavior regarding hepatitis C, STI's, substance use, and harm reduction.
• Provide overdose education and distribute naloxone to both clients and the community.
• Conduct outreach in the community setting and build relationships with local venues.
• Assess potential barriers to care and work with clients to reduce obstacles resulting from lack of transportation, mental illness, substance use, etc.
• Develop appropriate client referrals internally and externally to the organization.
• Collect data on program activities, enter data timely, and accurately into data systems.
• Attend relevant training courses and participate in regional meetings as assigned.
• Stay informed about current HIV/HCV/STI/SUD trends, development, and research, as it pertains to scope of practice.
• Flexible with role to be able to assist team.
• Adheres to the work schedule. Obtains supervisor approval in advance of schedule conflicts as well as late arrivals or early departures.
• Records all hours worked by the last day of the pay period.
• Responds appropriately to all Code Calls
• Follows the incident reporting policy and procedure in reporting any unsafe/unusual safety issues.
• Treats patients, and colleagues with dignity and respect; honors each person's right to privacy/ maintains strict patient and colleague confidentiality.
• Timely completes all trainings, certifications and licensing renewals requirements.
• Maintains current awareness of SSTAR's communications by checking, reviewing and responding to work emails at minimum on a weekly basis. Asks for assistance when needing help or to fully understand the email message.
• Responsible for van maintenance checks & inventory checks
• Responsible for providing peer support, cross-training, and orientation to Medical Assistants and other relevant SSTAR employees.

Education & Experience

• Accredited school certification for Medical Assistant.
• RMA certified , OR able to pass the exam within 90 days of hire (SSTAR covers the fee).
• Current CPR certification .
• Driver's license
• Sensitivity to HIV issues, people with substance use disorders, individuals experiencing homelessness, and people with disabilities.
• Strong desire to work with people from diverse backgrounds, cultures, and lifestyles in a non-judgmental manner is required.
• Strong computer skills and knowledge of substance use disorder are preferred.
• Flexibility with schedule preferred.

HOURLY WAGE RANGE: $19-21