Part Time Patient Customer Service Representative

Location Intermountain Cassia Regional Hospital Shift PRN, as needed, minimum required hours a month 48, 24 on call, additional shifts available About the Company Join R1, the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We combine the deep expertise of a global workforce of revenue‑cycle professionals with a platform that includes sophisticated analytics, AI, intelligent automation, and workflow orchestration. Job Overview As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. Responsibilities Help patients navigate the registration process. Answer questions with confidence, clarity, and compassion. Gather accurate information quickly in a fast‑paced environment. Build trust with patients when they feel scared, confused, or overwhelmed. Work across multiple computer systems to register patients efficiently. Answer phones and gather information quickly and accurately. Assist patients who may be ill, anxious, or confused. Navigate diverse insurance plans and coverage details (with training). Adapt to interruptions from clinical teams during urgent care situations. Build rapport and ease patient concerns in real time. What You’ll Gain Make a real difference; learn healthcare from the ground up; experience a fast‑paced, never‑boring environment; work in a supportive team that values your professional growth. Requirements High School Diploma or GED. Strong customer service experience. Ability to pass background check, drug test, and meet vaccination requirements. Preferred Qualifications Medical or healthcare experience (not required). #J-18808-Ljbffr