Infusion Coordinator Lead [Remote]

Gastro Health is seeking a Full-Time Infusion Coordinator Lead to join our team!

The Infusion Coordinator Lead is responsible for overseeing the coordination and scheduling of infusion treatments for
gastroenterology patients, ensuring safe, timely, and efficient delivery of care. Acting as the primary liaison between patients,
physicians, infusion nurses, and care coordinators, this role plays a critical part in managing the infusion process from eligibility
verification to treatment follow-up. The Lead is proficient in navigating electronic medical records (EMRs), understanding GI-specific
infusion protocols, and obtaining insurance authorizations to support accurate and compliant care delivery.

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

• A great work/life balance
• No weekends or evenings – Monday thru Friday
• Paid holidays and paid time off
• Rapidity growing team with opportunities for advancement
• Competitive compensation
• Benefits package

Duties you will be responsible for:

• Responsible for acting as Lead Infusion Coordinator.
• Responsible for scheduling infusions for GI patients
• Ability to navigate EMR and understand GI infusion treatments
• Monitor infusion queues to ensure patients are being scheduled in a timely manner
• Understand protocol for biologics and other GI related infusions to promote safe practice
• Interact with physicians, infusion nurses, and care coordinators to confirm and review infusion plan of care
• Validates completeness and accuracy of patients' eligibility and medical documentation.
• Assist patients with questions and/or concerns regarding infusion benefit coverage and appointment details.
• Verify insurance and obtain pre-service infusion authorizations
• Communicates a dedication to serving all internal and external customers to include, but not limited to, the medical staff,
physician office personnel, patients and all hospital personnel
• Participates in department Quality Improvement activities
• Performs in a manner consistent with the mission and core values of Gastro Health
• Adheres to Corporate Compliance initiatives
• Maintains high professional and ethical standards as evidenced by successful completion of core competencies, clinical
competencies and behavior standards.
• Understands that health care delivery is continually evolving, and departmental needs and goals are subject to change,
responsibilities may be expanded or restricted at the discretion of the Department Manager.

Requirements:

• High School Diploma or equivalent preferred
• 2-3 years of experience preferred
  
• Familiarity with biologics and/or infusible medications
• Experience with obtaining insurance benefits and authorizations
• eClinicalWorks (eCW) knowledge desired
• Bilingual (Spanish) a plus

We offer a comprehensive benefits package to our eligible employees:

• Medical 
• Dental 
• Vision 
• Spending Accounts 
• Life / AD&D 
• Disability 
• Accident 
• Critical Illness 
• Hospital Indemnity 
• Legal 
• Identity Theft 
• Pet 
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees 
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees 
• Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!