Shipping/Receiving Clerk

E-commerce Order Fulfillment Clerk

Goodwill Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community's donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence. We invite you to take the first step in making a difference by applying to a position with Goodwill.

Job Summary: The E-commerce Order Fulfillment Clerk will pick, pack, and ship all items purchased from E-commerce site and ensure that all items are shipped within 48 hours of the purchase being finalized. This is not a supervisory role.

Starting Wage: $13.50 Per Hour plus Benefits

Essential Job Functions:

• Punctual and dependable attendance.
• Prints pick lists and packing slips and pulls sold items from shelving.
• Comply with Goodwill Central Oklahoma policies and Donated Goods E-commerce standard operating procedures (SOPs) and Goodwill Central Oklahoma's safety and security policies and procedures.
• Verifies accuracy of each shipment.
• Pack, seal, label, and affix postage to each shipment.
• Maintains accurate shipping records and tracking numbers.
• Maintains a positive work environment by behaving and communicating in a positive manner with co-workers and the management team.
• Maintain overall E-commerce department appearance, including cleanliness of facility and housekeeping to Goodwill standards.
• Moves prepared shipments to shipping area and assists shipping company with pick up as needed.
• Meets the standards and expectations for the number of items picked and shipped each day.
• Attend all meetings and training as required by the Agency.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents, or injuries immediately.

Additional Responsibilities:

• Perform other duties and projects as required by management.

Qualifications:

• High School diploma or GED.
• 6 months of order processing experience is preferred.
• Must be 18 years old.
• Must pass a Goodwill approved criminal background check.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.
• Bilingual a plus.

Core Competencies:

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge
• Builds/Leads Teams

Knowledge, Skills, and Abilities:

• High level of attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to work on several projects at once.
• Strong sense of internal and external customer service.
• Ability to adapt to growth and a changing environment within the Agency.
• Good math skills, reading skills and basic accounting knowledge.
• Good interpersonal skills: able to work well with a wide range of people.
• Good coaching skills.
• Strong time management skills and demonstrate adherence to timelines and schedules.
• Good follow through on projects and deliverables.
• Good problem-solving skills.
• Demonstrate resourcefulness and ability to take initiative in development and completion of projects.
• Ability to complete and maintain:
• CPR and First Aid certifications
• Proficiency in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.

Physical Requirements:

• This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing, and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
• The ability to push, pull and lift up to 50 pounds, or more with assistance.
• Employee is required to operate a computer and handle donated goods.

Work Environment:

• Works in climate-controlled warehouse environment most of time but will be exposed to airborne particles such as dust, mold, dirt, and pollen as well as extreme heat and cold.
• Must be available to work during operating hours as needed for business operations. Work schedule includes days, evenings, holidays and blackout periods, weekends may be required.
• Works 40 hours per week.
• Moderate noise level.