Restaurant General Manager

Compensation $55,000 - $65,000. Wage will vary based on a candidate’s qualifications, competencies, experience, and geographic location. Benefits Quarterly performance bonus program earning up to $6,000 annually. Paid Sick Time. 4 Weeks of Paid Vacation. Medical, dental and vision insurance eligibility based on hours worked. Paid Parental Leave. FREE pizza, salad, and beverages. Pet insurance. Discounted gym membership. Free counseling sessions. 401(k) retirement. Overview As a MOD Pizza General Manager, you contribute to the success of the MOD community by leading your restaurant and a team of squad to deliver the MOD commitment to your guests. This position requires genuine love for people, business savvy, and a high level of care and accountability. Your objective is to live, teach, and demonstrate MOD Pizza culture in all interactions with your squad and guests, while maintaining the profitability of your restaurant. You will spend your time in two key areas: working shoulder to shoulder with your squad coaching and supporting them and modeling a great guest experience; and admin work, where you are focused on making business and community engagement plans and completing other GM-specific tasks. Success is measured through managing the restaurant’s financial performance and developing others to inspire them to reach their potential. Key Responsibilities Provide leadership to the entire squad, focusing on developing leadership capabilities in the restaurant. This is a leader of leaders role, ensuring delegations are executed while keeping full accountability of all performance. Identify opportunities to improve or maintain restaurant performance by regularly reviewing results and developing action plans using MOD tools (P&L, scorecard, etc.). Own restaurant staffing, proactively building talent pipelines and seeking support ahead of a crisis. Work toward being a kind, compliant interviewer, uplifting the dignity of every applicant. Follow policies and timelines regarding all required employee processing and compliance documentation throughout the employee lifecycle. Utilize MOD training plans to help move newly hired squad along on their learning journey, recognizing that training is not static, by continuously assessing learners and providing appropriate support. Be a proactive community engagement ambassador, championing how MOD and the community lift each other up. Positively impact the restaurant’s financial performance through fundraising, catering, and other community initiatives. Use forecasts and the labor model to thoughtfully plan and distribute staffing and schedules, accommodating schedule requests when feasible but not at the expense of appropriate staffing levels. Maintain MOD’s Loss Prevention and Asset Protection procedures regarding cash handling, food safety, and restaurant safety & security. Manage squad performance, including timely feedback and holding everyone accountable for following established standards while building a growth mindset culture. Own, delegate, and manage ordering and inventory functions to ensure restaurant performance meets targets. Read and comprehend all internal communications impacting operations, communicate and take necessary actions within expected timeframes. May include attending meetings, huddles, and training events. Build a strong working relationship with vendors and the internal facilities team to keep the restaurant in optimum condition. Leadership Qualities Resilience: Embrace change and seek to learn and improve every day, committed to progress and imagining what’s possible together. Humility: Take responsibility for errors, find growth opportunities, recover and move forward, express appreciation and show compassion, understanding, and willingness to authentically support others. Care & Accountability: Set the tone for how accountability through compassion lives in the restaurant. Great leaders learn and coach simultaneously, rooted in integrity, honesty, and inclusion. Curiosity: Demonstrate and build a culture of curiosity that anticipates needs of the restaurant, guests, and squad while building connections. Required Qualifications 2+ years of experience leading leaders in restaurant management. Experience executing training, performance, and staffing programs in a restaurant or similar environment. Strong business acumen and the ability to read and develop action plans from financial reports. Prior experience working with internal support teams: Human Resources, Supply Chain, Marketing, and other functions. Strong ability to leverage prior experience to act decisively even without complete information or direction, using sound logic to make calculated decisions. Must obtain a food safety certification and/or alcohol beverage certification within 30 days of start date or sooner where required by law. Must be proficient in written and oral communication. Must be able to support restaurant hours, including peak demand hours (nights and weekends). Must be 21 years of age or older. Preferred Qualifications Management experience in a fast casual restaurant environment. Physical Requirements As a member of our squad, you must be able to work in an open kitchen environment, rotating between front and back-of-house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing, and pulling. You may need to handle or move objects up to fifty pounds, operate hand‑held appliances, sharp knives, and various kitchen equipment, including industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on location, you may need to go up and down stairs and/or use an elevator. You must also be able to communicate and exchange information quickly with squad members and others. Equal Opportunity Employer This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. To request a reasonable accommodation to complete an application, interview, or otherwise participate in the hiring process, please contact View email address on click.appcast.io. #J-18808-Ljbffr