Bilingual Recruiter (Staffing)

Job Description

Job Description

Staffing Recruiter

Work Schedule

This is a full-time position with a standard 40-hour workweek .

Flexibility is required to meet client and business needs.

Position Summary

Interface with temporary associates, customers, and recruiting team members to staff positions as required by assigned customers through interviewing, pre-screening, and coordination of job orders. Oversee and manage daily recruiting efforts to provide excellent customer service and ensure compliance.

Scope

Provide full, comprehensive service to customers and contract associates as assigned. Perform all functions related to servicing assigned customers and communicating hiring needs within the framework of the team. Accountabilities range from order fulfillment, creating and updating job postings, conducting quality customer calls, reporting, and assisting in revenue growth through recruiting and skill marketing efforts.

Essential Duties

• Fulfill assigned customer requests for staff, including reporting, arrival calls or check-ins, and additional tasks required to meet customer requirements.
• Coordinate daily with the recruiting team to prioritize orders and receive status updates on active openings.
• Partner with management and team members on special customer requests and escalated issues.
• Ensure accuracy of job orders and assignments in the ATS, including pay rates, markups, workers’ compensation codes, job details, and start/end dates.
• Identify, troubleshoot, and resolve issues related to customers and temporary associates within established guidelines; escalate when necessary.
• Provide daily and/or weekly reporting to management, staff, and customers as assigned.
• Maintain daily documentation in the ATS to record activity and correspondence.
• Participate in scheduled weekly meetings and additional meetings as required by management or customers.

Supervisory Responsibilities

• Direct temporary associates assigned to customers by communicating with customer contacts regarding performance, attendance, and coaching needs.
• Support and direct branch service staff as assigned.

Qualifications

• Strong written and verbal communication skills.
• Service-oriented with strong multitasking and prioritization abilities.
• Ability to work independently and manage deadline-driven requests.
• Self-directed and detail-oriented.

Education and Experience

• High School diploma or equivalent required.
• Minimum of two (2) years of related industry experience as a recruiter (staffing or high-volume preferred).

Language Skills

• Ability to read and interpret documents, write routine reports, emails, and resumes.
• Ability to communicate effectively in one-on-one and group settings.

Mathematical Skills

• Ability to add, subtract, multiply, and calculate rates, ratios, and percentages.

Reasoning Skills

• Ability to identify, communicate, and resolve customer, associate, and team-related issues.
• Ability to anticipate ongoing and future staffing needs.

Self-Management Skills

• Ability to maintain high levels of customer and candidate engagement.
• Demonstrates tact, empathy, accountability, strong work ethic, and professionalism.

Work Environment

• Fast-paced office environment.
• High volume of customer and associate requests.

VIP Staffing is a regional staffing company specializing in filling temporary, temp-to-hire and permanent placement positions. We command excellence from our employees, provide superior customer service, support generous community involvement all while strengthening our position as a leader and innovator in the staffing industry

Clients of VIP Staffing experience proven results due to the tenure of our corporate staff and the company’s longevity in the marketplace. We positively impact our customer’s bottom line by analyzing their goals and timelines with an emphasis on productivity.

Company Description

VIP Staffing is a regional staffing company specializing in filling temporary, temp-to-hire and permanent placement positions. We command excellence from our employees, provide superior customer service, support generous community involvement all while strengthening our position as a leader and innovator in the staffing industry\r\n\r\nClients of VIP Staffing experience proven results due to the tenure of our corporate staff and the company’s longevity in the marketplace. We positively impact our customer’s bottom line by analyzing their goals and timelines with an emphasis on productivity.