Clerical Assistant - Packet Room

Clerical Assistant - Packet Room

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Miami Correctional Facility: Miami Correctional Facility is a level-four high-medium-security facility located in Bunker Hill, Indiana, with a capacity of more than 3,100 incarcerated adult males. The facility sits on former Grissom Air Force Base property and also includes a level-one facility with capacity for more than 200 incarcerated adult males. Miami Correctional Facility offers extensive educational and vocational programming, including a Braille translation program and a sewing shop serving community partners. Incarcerated individuals gain hands-on skills that build employability for re-entry and the programs help individuals develop strong work habits and meaningful experience. Employees at Miami Correctional Facility support the safe and secure operations of the facility 24 hours a day 7 days per week. Depending on operational needs, assignments will include working with state incarcerated individuals and/or federal detainees.

Role Overview: As a Clerical Assistant at the Miami Correctional Facility, you will be responsible for all duties and responsibilities associated with the facility packet room, record keeping, electronic filing, document archiving, and classification notifications. Individuals with the ability to prioritize and manage multiple tasks are highly sought after and will be the most successful in this position. The position will work closely with other support staff in completing facility-required goals and tasks and will be an integral member of a successful and efficient team.

Salary Statement: The salary for this position traditionally starts at $27,638.00 but may be commensurate with education or work experience. Eligible non-custody staff who complete required training and certification to perform federal detention duties will receive a $20 non-discretionary bonus for each shift that they are assigned those duties.

A Day in the Life: The essential functions of this role are as follows:

• Supports the daily operations of an organization by performing general office tasks
• Greets visitors and directs them to the appropriate person according to their needs
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals
• Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail
• Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
• Accurately maintains and organizes office files
• Delivers messages and run errands
• Maintains inventory, orders, and distributes supplies
• Completes tasks or projects assigned by supervisor in a timely manner

What You'll Need for Success: Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge of general office functions and clerical procedures
• Basic computer skills
• Active listening skills
• Effective written and verbal communication skills
• Organizational skills with the ability to prioritize tasks effectively
• Attention to detail and proofreading skills
• Ability to use Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties
• Ability to work independently
• Ability to provide effective and professional customer service to internal and external parties
• A High School Diploma or High School Equivalent (HSE) is required

Supervisory Responsibilities/Direct Reports: This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers Up to 15 hours of paid community service leave Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.