Community Outreach Worker

Community Health Outreach Worker

Under close supervision, increases community awareness of public health issues; participates in community activities and outreach to raise awareness; provides education utilizing a defined curriculum; prepares health education materials; and promotes community resources.

The following duties are the fundamental, crucial job duties performed by this position. This is not a comprehensive list of all tasks that may be assigned. Incumbent may be required to perform other duties as assigned and appropriate for the position.

• Assists in planning, organizing, and conducting community outreach programs, community events, workshops, conferences, and discussion groups to promote health education and healthy behaviors.
• Assists in educating the public on health and health behaviors and on community services available.
• Assists in preparing public exhibits, and distributing brochures, flyers, posters, and other materials for health promotion activities to the public, community agencies, and support groups.
• Teaches classes or otherwise disseminates health information to school groups, community groups, families, or individuals in a manner consistent with cultural norms. Documents client service delivery in program reports as required.
• Assists in compiling and maintaining records, reports and statistical information.
• Maintains absolute confidentiality of work-related issues, personnel records and County information; complies with the confidentiality standards of the Privacy Act of 1974, {U.S.C. § 552A} as amended, and HIPAA policies and procedures.

Work is performed in a standard office environment and off-site environments, work involves light physical demands, including lifting up to thirty-five (35) pounds, and frequent use of a personal computer.

• High school diploma or GED equivalent; AND one (1) year of experience in a health, education, or community support program.
• A valid driver's license is required. Specific technical training and certifications may be required.

Knowledge of:

• Basic public health needs and community resources.
• Applicable policies, procedures, and regulations covering public health programs.
• Principles of records keeping and records management.
• Business and personal computers, and standard software applications.

Skills in:

• Presenting public health information to the public.
• Preparing and adapting outreach, education, and promotional materials for diverse audiences using approved information, templates, and guidance.
• Communicating with persons of diverse backgrounds both verbally and in writing using tact and diplomacy.
• Maintaining accurate records.
• Operating a personal computer utilizing standard and specialized software.
• Establishing and maintaining effective working relationships.
• Following verbal and written instructions.
• Reasoning logically and exercising creativity.
• Working independently and as part of a collaborative team.
• Recalling, analyzing, organizing and prioritizing.
• Multitasking and dealing with stressful situations professionally.

Ability to:

• Learn and follow County policies and procedures.

Behaviors:

• Regular, reliable attendance.
• Collaborate to effectively convey information, active listening, and engage in constructive dialogue.
• Adaptability, adjusting to changing needs, embracing new challenges.
• Initiative, proactively seeking solutions, taking ownership of tasks.
• Professionalism, professional demeanor, respectful communication, follow-through.