Call Center Customer Service Representative

Job Description

Job Description

HIRING NOW- APPLY RIGHT HERE

SUPER SHORT CONTRACT TO POSSIBLE DIRECT HIRE

NEED 20 NOW

This is a 1-3 month contract to POSSIBLE Direct Hire. You show up and do a good job and you have the possibility of being Hired Directly by a Fantastic client we have in Raytown, MO.

1-3 month contract to Possible Direct Hire in Raytown, MO.

Chipton-Ross is seeking a CALL CENTER Customer Service Advocate for a contract opportunity in Kansas City, MO.

BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):

•Must have basic clerical, bookkeeping, account knowledge and shall be qualified through knowledge, training, and experience to interview customers in person, by telephone, internet, fax or any other communications medium.

•They will be responsible for handling applications for service, extension of facilities, new service and construction, and high bill inquiries.

•They must be able to furnish detailed account information to customers and respond to customer inquiries regarding bill payment.

•They will perform detailed analysis such as: rate adjustments, various meter orders, and resolve disputes.

•They will perform credit and collection work, receive, and make dispositions, and handle customer inquiries, complaints, requests for adjustment, and other duties as assigned.

•Must have knowledge of the computer keyboard and type 40 words per minute.

•They must be able to demonstrate appropriate communication skills: verbal, written, and grammar.

•Their skills should include experience in business math, business writing, interpersonal relations, analyzing, judgment, listening, decision making, and teamwork.

•They must have personal characteristics suitable for making contacts with customers and the public.

REQUIRED EDUCATION: 

•Accredited HSD/GED

WORK HOURS:

•Full-Time

Hourly pay rate is: $24.04

If you or someone you know may be interested, send an updated resume to: