Meeting Concierge - MGM Grand

Meeting ConciergeLas Vegas, NevadaThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB:As the Meeting Concierge, you will enhance the guest experience by providing exceptional service and attention to detail, ensuring that all aspects of meetings and events are meticulously organized and executed. This role involves coordinating with stakeholders, inspecting meeting rooms, and supervising the setup to create memorable experiences that guests will cherish long after their stay.THE STARTING RATE: $21.00 per hour, plus commission THE DAY-TO-DAY:Schedule meetings with Convention Service Managers, Sales Managers and Catering Managers to ensure all details have been reviewed and implemented for upcoming groupsPhysically inspect all meeting rooms and ensure they are set in accordance to the Meeting Event Order or Banquet Event OrderAssist in supervising the Banquet setup, A/V, IT and other operating departmental staff pertaining to the clients meeting requirementsWalk Convention and Meeting rooms pre and post-show to ensure space has not been damagedMonitor breaks and refresh schedules ensuring all services requested is in a timely manner according to the meeting planners expectationsAttend all Pre?Convention meetings and go into detail as to the role they play to the success of the clients eventAssist the Convention Services Manager for groups in?house, while the CSM is working on future groupsTHE IDEAL CANDIDATE:Two (2) years of relevant experience in Hospitality, Convention Services, Event Planning, Catering, or Front Desk/ReservationsExceptional customer service and interpersonal skills to communicate effectively with all stakeholdersMust be able to work various shifts, including weekends and holidaysHigh School Diploma or GEDMust be 21 years of age or olderTHE PERKS & BENEFITS:Wellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and moreFree meals in our employee dining roomFree parking on and off shiftHealth & Income Protection benefits (for eligible employees)Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community