Inside Sales Representative

Inside Sales Representative (ISR)

At SitePro Rentals, we power progress by providing high-quality heavy machinery and equipment solutions to industries that build and move the world. Our team is built on a foundation of safety, reliability, and customer commitment, ensuring that every jobbig or smallis backed by the best equipment and service in the industry.

We value hard work, teamwork, and innovation, fostering a workplace where employees can grow, take on challenges, and make an impact. If you're looking for a fast-paced, hands-on environment where your skills and dedication are truly valued, you've come to the right place.

Mission Statement: We provide equipment and technology solutions that drive jobsite productivity, bringing together great people, processes and cutting-edge technology to deliver an amazing customer experience.

Competitive benefits:

• 401(k)
• Tuition Reimbursement
• Tool Allowance
• Safety Boot Program
• Employee Assistance Program (EAP)
• Employee Stock Ownership Program (ESOP)
• Hands On and Virtual Training
• Paid Holidays
• Paid Time Off (PTO)
• Quarterly Performance Bonus

Let's build something great togetherapply today!

Position Purpose: We are SitePro Rentals, an exciting new heavy equipment and machinery rental company opening locations around the Southeast region of the U.S. With a rapid growth plan, we are looking for individuals from the industrial industry or recent college graduates looking to start their career as an Inside Sales Representative (ISR) and learn the equipment and machinery industry. While you are an ISR you will be responsible for providing operational and sales support to the branch for a heavy machinery and equipment rental company and learn the business and the equipment. Responsibilities include managing the day-to-day calls and customer walk-ins, facilitating information to the Sales team and report on status of equipment and answering incoming customer inquiries. Develops ongoing, profitable relationships with customers ensuring customer retention and satisfaction

Principal Responsibilities and Duties:

1. Manage inbound calls and walk-in customers for any equipment rentals, sales and parts opportunities ensuring maximum customer satisfaction
2. Communicate with internal / external customers, vendors, and suppliers to include equipment and parts rentals, order placement, equipment status, shipment arrangements, etc.
3. Build and maintain customer relationships to improve profitability and maximize customer retention
4. Prepare rental quotes and invoices with accuracy and efficiency
5. Assist in customer resolution for issues related to invoices, credit and past due receivables
6. Coordinate daily equipment pick-ups and returns ensuring customer expectations are met
7. Effectively communicate with internal / external customers on equipment specs, to include operation, maintenance, and availability
8. Partner with Outside Sales Representatives to provide service to new and existing customers including equipment needs, quotes, order fulfillment, etc.
9. Source, receive, process, stock, sell and maintain parts and rental inventory
10. Enhance professional delivery by continuously increasing product and industry knowledge
11. Build and maintain ongoing awareness of new products and services
12. Perform other related duties as assigned