Director, Individual Segment Strategy

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary Of The Job This position is responsible for the development and management of strategic priorities, planning, investments, and road maps. The role will generate a clear understanding of and alignment surrounding key initiatives, including their priority across the individual customer segment and enterprise. It will work collaboratively across the segment, enterprise, and industry to identify areas of opportunity based on customer need and develop strategies and tactics to monetize differentiated customer‑focused solutions. This role works across critical functions such as product owners, individual segment leaders, customer experience, technology, finance, marketing and human resources to ensure operationalization of initiatives aligns to customer need and individual segment goals. About This Role Strategic Planning & Execution Lead the development and execution of the Individual Segment's strategies and multi‑year strategic plan in alignment with the Banking Division's overall strategy and organizational priorities. Collaborate with segment leadership to identify growth opportunities, including market expansion, product innovation, digital initiatives, and customer acquisition strategies. Translate broad strategic objectives into actionable implementation plans with clear metrics, timelines, and accountability measures. Support strategic planning reviews and provide ongoing strategic guidance to segment leadership. Monitor progress against strategic initiatives and recommend course corrections as needed. Cross-Functional Collaboration & Alignment Partner with functional areas including Marketing, Technology, Operations, Risk, and Finance to ensure strategic alignment and integrated execution. Serve as a liaison between the Individual Segment and the Banking Division's Strategic Planning team, ensuring consistency in planning approaches and communication. Facilitate collaboration across product lines within the Individual Segment (retail banking, consumer lending, small business, etc.) to identify synergies and optimize resource allocation. Build strong working relationships with strategic planning counterparts in other segments and divisions. Strategic Analysis & Insights Market & Competitive Intelligence: Analyze market trends, competitive dynamics, and customer insights to inform strategic decision‑making and identify opportunities for competitive advantage. Identify critical performance gaps and partner with leaders to prioritize improvements. Innovation & Emerging Trends: Monitor industry innovations, emerging technologies, and changing customer behaviors to ensure the segment remains forward‑thinking and customer‑centric. Strategic Communication Develop clear and compelling communications that articulate the Individual Segment's strategic direction to internal stakeholders at various organizational levels. Create presentations, business cases, and strategic briefings for leadership reviews and decision‑making forums. Ensure segment teams understand how their work connects to broader strategic objectives. The Ideal Candidate For This Role Experience & Education 10+ years of progressive leadership experience in financial services, with at least 5 years in strategy or related roles. Bachelor's degree required, MBA or advanced degree in Finance, Economics, Business, or related field preferred. Proven success in developing and executing multi‑year strategic plans within retail banking or consumer financial services. Experience working in cross‑functional environments and managing complex, multi‑stakeholder initiatives. Knowledge & Skills Deep understanding of banking, banking products, and the competitive landscape, and financial markets with strong analytical and strategic thinking capabilities. Exceptional project management abilities with skill in managing multiple priorities and attention to detail. Proficiency in data analysis tools and business intelligence platforms to drive insights. Outstanding written and verbal communication skills, including executive‑level presentations. Key Qualities Strategic mindset balanced with practical execution focus and strong business judgment from a customer‑centric perspective. Collaborative leadership style that influences without authority, fosters innovation, and builds credibility across diverse stakeholder groups. Intellectual curiosity with a continuous learning approach and comfort navigating ambiguity. Adaptability in making decisions with incomplete information and shifting priorities while maintaining focus on results. This position will be based in Omaha, Nebraska. Candidates must possess unrestricted work authorization and not require future sponsorship. Compensation Compensation range (base pay): $97,774.00-$166,216.00. This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Work Environment It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in‑person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship‑building of face‑to‑face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs. Benefits Overview Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short‑Term/Long‑Term Disability Insurance Job number: R-20260968 Equal Opportunity & Belonging FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants). Application Deadline All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants. #J-18808-Ljbffr FNBO