Remote | Travel Customer Representative

Travel Customer RepresentativeDestination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. We are committed to exceptional client care, professional training, and creating memorable travel experiences. Our team thrives in a supportive environment where individuals can grow into skilled professionals in the tourism and hospitality industry.Position OverviewWe are looking for a Travel Customer Representative to join our team. In this role, you will assist clients with their travel needs, provide excellent service, and ensure every detail of their trip is handled with care. This is a remote position ideal for those passionate about travel and helping others plan meaningful experiences.Key ResponsibilitiesRespond to client inquiries regarding travel destinations, accommodations, transportation, and activitiesDeliver professional customer service through phone, email, and online platformsResearch, prepare, and present travel options that align with client preferencesAssist with reservations, booking confirmations, and itinerary managementMaintain accurate records and follow up with clients to ensure satisfactionStay informed about industry updates, promotions, and supplier resourcesCollaborate with team members to ensure seamless client experiencesQualificationsPrior experience in customer service, travel, or hospitality preferredExcellent verbal and written communication skillsAbility to multitask and manage multiple client needs simultaneouslyComfortable working in a fully remote setting with minimal supervisionStrong problem-solving and follow-up skillsProficiency with email, online forms, and booking toolsMust be 18+ with a reliable computer and internet connectionPassion for travel and helping others plan memorable experiencesWhat We OfferFlexible, remote work scheduleTraining and ongoing professional developmentA supportive and positive team cultureAccess to exclusive travel industry tools and resourcesOpportunities for incentive-based earnings and travel perksWork EnvironmentThis is a remote position offering flexibility, growth opportunities, and the chance to work in a dynamic, rewarding travel agency environment.$40,000 - $65,000 a year