Business Systems Analyst
3B Staffing LLC
Job Description: (mid-level) Business Systems Analyst (SQL + REST API's)
- Minimum 5 and maximum 8 years in business analysis or a related field.
- Elicit, analyze, and document business requirements from stakeholders and documentation reviews.
- Conduct detailed analysis of current processes, workflows, and systems to identify gaps and improvement opportunities.
- Document existing processes end-to-end and produce up-to-date process flows.
- Transform business needs into clear functional specifications, user stories, and use cases for IT delivery.
- Own the creation and maintenance of process maps, flowcharts, and standard operating procedures.
- Continuously learn new business domains and technology stacks to ensure documentation stays current.
- Proactively seek out opportunities to learn and apply new tools, methodologies, and best practices.
- Create and maintain an API playbook that serves as a reference for both business and technical teams.
- Collaborate with product owners, Scrum masters, developers, and other IT teams to design solutions that align with requirements.
- Validate proposed solutions through feasibility assessments and impact analysis.
- Partner with QA/QE to define and execute test plans, cases, and scripts verifying functionality and usability.
- Facilitate defect triage and drive timely resolution.
- Serve as the liaison between business units and IT teams, fostering clear communication and alignment.
- Build strong relationships with business partners, understanding their priorities and advocating for high-value solutions.
- Provide regular status updates to stakeholders, highlighting progress, risks, and improvement opportunities.
- Proficient in SQL with the ability to write queries and pull reports.
- Hands-on experience with RESTful APIs (design, consumption, and documentation ).
- Demonstrated ability to produce clear process flows, SOPs, and API reference guides.
- Excellent written and verbal skills; adept at presenting complex information.
- Eager to learn, adapt quickly to new technologies, and take ownership of documentation quality.
- Strong problem-solving skills and the ability to drive consensus across stakeholders.
- Proactive self-starter who thrives in a fast-paced environment.
- Familiarity with Agile/Scrum tools (e.g., JIRA, Confluence).
- Experience with process-mapping tools ( Miro).
- Good understanding of dental health insurance
Vacancy posted 8 hours ago
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