Public Safety Dispatcher

Salary: $4,193.67 - $4,981.92 Monthly
Location : Salem Campus. Salem, OR
Job Type: Classified
Job Number: C27420-02
Division: 130310 Academic Affairs
Department: 130310 Public Safety
Opening Date: 07/01/2026
Closing Date: 7/16/2026 11:59 PM Pacific


JOB INFORMATION
The Public Safety Dispatcher serves as the central point of contact and operational anchor for the Public Safety Dispatch Center at Chemeketa Community College. Characterized as a position of high trust and confidence, this role bridges frontline dispatch personnel and the Public Safety Administration.

The Public Safety Dispatcher is responsible for overseeing center operations, navigating staffing issues under administration guidance, and make critical administrative choices during crises. Additionally, the role serves as a key liaison-fostering and maintaining vital, collaborative partnerships with campus officers, administration, and external police, fire, and medical emergency services.

Chemeketa is a proud Hispanic-Serving Institution that aspires to be an inclusive environment where we honor and value the unique contributions of our diverse students, employees, and community. We seek to foster cultural competence and pursue equitable solutions that support all students in achieving their educational goals. If you are interested in joining the work of the college to pursue a supportive and inclusive culture, we encourage you to apply.

When applying for this position, please attach the electronic documents listed below. Failure to do so will result in your application being rejected as an incomplete application. Any documents you provide that are not listed will not been seen by the Search Committee.

• Unofficial Transcripts - An electronic copy of your academic transcript(s) from an accredited institution which clearly indicate the degree awarded, and any other applicable information, must be attached with your application if you would like it considered as part of your eligibility for the position. Any applicants who earned academic credentials from outside of the United States and wish to use those credits for consideration must also upload an evaluation of college credit earned at the non-U.S. institution.

DUTIES & RESPONSIBILITIES
Dispatch & Traffic Citations

• Coordinates high-level radio and telephonic communications during college operating hours, managing specialized public safety databases and interfacing seamlessly with the local 9-1-1 emergency system.
• Addresses issuance of college parking citations for violation of the College Traffic Codes.
• Evaluates and resolves parking citation inquiries and appeals, utilizing established protocols, detailed documentation, and sound judgment.
• Partners with the Business Office to streamline the processing, tracking, and management of parking permits, fine collections, and associated administrative workflows.
• Disseminates critical, time-sensitive mass notifications and emergency alerts across campus utilizing Informacast and other specialized communication networks.
• Employs advanced communication skills to professionally de-escalate high-stress interactions and resolve grievances with agitated individuals both in person and over the phone.
• Monitors campus Access Control systems, exercising discretion and operational judgment to grant or restrict entry to college buildings and high-security zones based on authorization protocols.
• Trains, mentors, and provides operational oversight for student workers and part-time personnel, delivering procedural guidance and advising on daily tasks to ensure departmental alignment.

Department Administrative & Front Line Support

• Logs and tracks all calls for service within the Computer-Aided Dispatch (CAD) system, ensuring precise documentation of incident dispositions for record-keeping, crime statistics, and Clery Act compliance.
• Supports field personnel and threat assessment teams by conducting targeted database research, verifying vehicle data, and retrieving sensitive criminal histories or high-risk offender logs.
• Drafts, edits, and manages confidential documentation, specialized reports, and project specifications to support the Director of Public Safety, Assistant Director, and Sergeants.
• Manages the physical provisioning of campus access, utilizing specialized badging systems and software to issue college keys, partner credentials, and employee ID cards.
• Serves as the primary operational liaison between campus stakeholders and the Facilities and IT departments, troubleshooting technical requests and coordinating public safety work orders.
• Tracks daily attendance and shift logs to ensure data integrity and accurate payroll processing for dispatch staff and student employees.
• Develops and delivers technical training programs for new and existing personnel, focusing on mastery of departmental equipment, specialized software, and core institutional processes.
• Designs and facilitates professional workshops and seminars on functional public safety and organizational topics to enhance department-wide readiness.
• Provides guidance and oversight during complex dispatch scenarios and critical crisis response situations.
• Manages internal departmental logistics, including the distribution of mail, database maintenance, and serving as a central information resource for internal divisions and external agencies.

Information Delegation

• Escalates high-priority and emergency situations immediately to supervisory personnel and administrative leadership to facilitate swift, coordinated incident response management.
• Consults with administrative staff on appropriate means of performing work orders and troubleshoots as liaison between customers (students, staff, faculty, renters and general public) and different college departments
• Provide accurate information to students' employees, and visitors and responds to a variety of requests for information and assistance related to college rules, policies, procedures, and general information related to the college

Institutional Expectations

• Embraces diversity and actively collaborates effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds
• Participates in recruitment and retention of students at an individual and institutional level in promotion of student success
• Embraces, understands and uses appropriate technology tools to accomplish job functions
• Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices

CANDIDATE QUALIFICATIONS
Your application will be scored based on the minimum qualifications, core competencies, and preferred qualifications listed below. If you are unsure whether you meet all of the qualifications , we encourage you to apply and address through your application materials all of the relevant education, transferable skills, and related experience that makes you a great candidate for this position. The information provided on your application will be used to determine step placement upon hire. Please ensure you include all information on your application which you wish to be considered.

Minimum Qualifications:

This level requires an equivalency of two (2) years of full-time work experience in the knowledge and skills listed above.
This is typically achieved through an Associate's Degree in Criminal Justice, Communications, Emergency Management, or Public Safety.
-----OR-----
Two (2) years of full-time work experience which reflect the Knowledge and Skills listed above.
Core Competencies:

• Ability to accurately and effectively type 60 WPM.
• Experience organizing, prioritizing, and completing work accurately and consistently while maintaining attention to detail in a fast-paced or high-volume environment.
• Experience using computers to process, enter, and verify detailed data with accuracy and efficiency.
• ?Experience working with diverse populations, demonstrating cultural awareness, empathy, and adaptability in various interactions.

Preferred Qualifications:

• Must possess a valid Driver's License.
• Six (6) years of operational or administrative experience, preferably within law enforcement, emergency communications, or governmental environments requiring fast paced coordination and high precision information management.
• Advanced skill in active listening, verbal de-escalation, and maintaining a calm, authoritative command presence during high-stress or emergency calls.
• Experience working with diverse populations, remaining objective and unbiased in every interaction.

ADDITIONAL INFORMATION
SCHEDULE & MODALITY
This position is not eligible for remote/hybrid work.

TERMS OF EMPLOYMENT

• This is a 100%, 12-month classified assignment at pay grade 11
• This position has a 6-month probationary period
• All positions at Chemeketa are required to be available for work onsite as requested by the college.
• Requires flexible work schedule to meet program needs, which may include evenings and/or weekends
• This position may require the use of your personal vehicle for transportation between campus locations
• If requested, requires the provision of official transcripts upon hire
• Employees must maintain Oregon, Washington or Idaho residency as a condition of employment.
• Successful applicants for designated positions must successfully pass a background inquiry, which may include criminal, driving, credit and full background checks. Only information relevant to the position will be considered. An individual with negative information on their background inquiry will not necessarily be denied employment.
• Providing false information will result in rejection of an application, employment offer or dismissal

PHYSICAL REQUIREMENTS


Sedentary Work:Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary requirements are met.

VETERANS' PREFERENCE

Applicants are eligible to use Veterans' Preference when applying with Chemeketa Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application.

For information regarding Veterans' Preference qualifications, visit


DOCUMENTS REQUIRED FOR VETERANS' PREFERENCE

• One of the following:
  • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) -OR-
  • Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension -OR-
  • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate
• In addition to one of the above documents, Disabled Veterans must also submit one of the following:
  • A copy of their Veterans disability preference letter from the Department of Veterans Affairs -OR-
  • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at


* Please Not e : As part of the first round of screening, the committee will conduct an anonymous review of the application materials and will not be able to view any personally identifiable information. Please be sure that your application is complete and thoroughly depicts how you meet the minimum qualifications, core competencies and preferred qualifications. Required documents must be provided at the time of application. Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. Chemeketa makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.
PUBLIC SERVICE LOAN FORGIVENESS

Chemeketa Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.
LEGAL COMPLIANCE

Chemeketa Community College prohibits unlawful discrimination based on the following:
Or any other status protected by federal, state, or local law in any area, activity or operation of the College. The College also prohibits retaliation against an individual for engaging in activity protected under this policy, and interfering with rights or privileges granted under federal, state or local laws.
Under College policies, equal opportunity for employment, admission, and participation in the College's programs, services, and activities will be extended to all persons, and the College will promote equal opportunity and treatment through application of its policies and other College efforts designed for that purpose.


504/ADA Coordinator for Students

For concerns, inquiries or complaints regarding student disability accessibility and accommodations, please contact Karen Alexander, Director of Student Accessibility and Testing Services. Ph: View phone number on click.appcast.io

Section 504/ADA Coordinator for Employees


For concerns, inquiries or complaints regarding employee disability accessibility and accommodations, please contact Alice Sprague, Vice President of Governance & Administration. Ph: View phone number on click.appcast.io

Persons having questions or concerns about Title IX, which includes gender-based discrimination, sexual harassment, sexual violence, gender-based violence, and stalking, please contact the Title IX coordinator, Jon Mathis. Ph: View phone number on click.appcast.io, Located at 4000 Lancaster Dr. NE, Salem, OR 97305, You can find additional information at


All persons having questions or concerns related to Equal Employment Opportunity or Affirmative Action should contact the Affirmative Action Officer at View phone number on click.appcast.io, 4000 Lancaster Dr. NE, Salem OR 97305.


Individuals may also contact the U.S. Department of Education, Office for Civil Rights (OCR), 810 3rd Avenue #750, Seattle, WA 98104, View phone number on click.appcast.io.


To request this publication in an alternative format, please call View phone number on click.appcast.io. For language access please call View phone number on click.appcast.io or email View email address on click.appcast.io.
In addition to a rewarding and energizing career opportunity, Chemeketa offers a comprehensive benefits package to all salaried Chemeketa employees and eligible dependents. Benefits available to Chemeketa employee's include:

Core Benefits : Complete health insurance package, employer-paid group life insurance, Long term disability insurance, employee assistance programs

Voluntary Benefits : Voluntary life insurance, long term care insurance, AFLAC cancer insurance, flexible spending accounts.

Public Service Loan Forgiveness: Chemeketa Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.
Qualifying employees will receive contributions to the Public Employee's Retirement System (PERS) as well as the opportunity to enroll in optional 403(b) and 457(b) deferred compensation plans.
Additional perks of joining the Chemeketa team include tuition waiver for employees and their qualifying dependents, on-campus wellness activities, and generous leave policies.
01


Please select the response from below that most closely matches your highest level of education as related to this position. To receive full consideration, your application and your attached transcript(s) must clearly support your response.

• I have not received a High School Diploma or GED
• I have a High School Diploma or GED
• I have completed some college coursework but have not received a degree
• I have an Associate degree from an accredited institution
• I have a Bachelor's degree from an accredited institution
• I have completed some graduate coursework but have not received a degree
• I have a Master's degree from an accredited institution
• I have a Doctorate degree from an accredited institution

02


Please indicate the number of years of experience that you possess.

• No experience
• Six months of experience, but less than one year of experience
• One year of experience or more, but less than two years of experience
• Two years of experience or more, but less than three years of experience
• Three years of experience or more, but less than four years of experience
• Four years of experience or more, but less than five years of experience
• Five years of experience or more, but less than six years of experience
• Six years of experience or more, but less than seven years of experience
• Seven years of experience or more, but less than eight years of experience
• Eight years of experience or more, but less than nine years of experience
• Nine years of experience or more, but less than ten years of experience
• Ten years of experience or more

03


I understand that my application will not be considered unless I: * Attach all required documents as specified in the job announcement. * Submit a complete application form which clearly demonstrates the minimum qualifications for the position. * Have removed my social security number from all my documents, including transcripts. Please review the supplemental information section of the job announcement for specific information about required documents. Documents containing protected information will be considered incomplete. Incomplete applications will not be considered by the committee.

• Yes

Required Question