Customer Insights & Support Analyst

Pratt Industries in Dallas, TX seeks a Customer Support Analyst to analyze and report on customer data, driving insights for service improvements. You will compile metrics, produce reports, and present findings to stakeholders to inform decisions and actions across functions. The role emphasizes data-driven analysis, collaboration with production and management teams, and proficiency with standard office software and data systems to enhance customer experience. #J-18808-Ljbffr