Collision Estimator

Collision Repair Estimator (Customer & Insurance Focused) Tom Wood Collision is a high-performing, OEM-certified collision repair facility in Indianapolis seeking an Estimator to join our growing team. With over 20 manufacturer certifications and a commitment to proper repairs, we focus on quality, safety, and customer experience—where precision and quality aren’t negotiable. This role is not a traditional estimating position Our team utilizes dedicated Blueprinters, allowing Estimators to focus on customer communication, insurance coordination, and repair process management. What You’ll Do Guide customers through the repair process from start to finish Communicate with insurance companies to ensure proper repair approvals Manage expectations, timelines, and updates for customers Advocate for safe, OEM‑compliant repairs Build strong relationships with customers and insurance partners What We’re Looking For Experience in collision repair, automotive, or a related field (1+ year preferred, but willing to train the right candidate) Strong communication and customer service skills Ability to negotiate and problem‑solve with insurance companies Organized, detail‑oriented, and team‑focused mindset Background in parts, service, or estimating is a plus What Makes This Opportunity Unique 4-day work week (four 10‑hour shifts, 3‑day weekends) Bonus/Commission opportunities for CSI, Sales, and Accounts Receivable Work in a high‑end, OEM‑certified environment (20+ certifications) No DRP pressure – we prioritize proper repairs and OEM standards Dedicated Blueprint team = more focus on people, not paperwork Ongoing training and career development opportunities If you’re looking to grow your career in a shop that values doing repairs the right way and investing in its people, we’d love to meet you. Why Work Here? At Tom Wood Group, you’re more than an employee—you’re a part of a family‑owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we’re passionate about creating an environment where you can grow both personally and professionally. What Makes Us Different? A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity Opportunities to advance across multiple industries and locations A culture that values your contributions and celebrates success Comprehensive benefits designed to support you and your family What We Offer Paid Time Off & Vacation Paid Holidays Medical, Dental & Vision Coverage 401(k) with Company Match Life & Disability Insurance Professional Training & Career Development Tuition Reimbursement Service Awards Opportunities for Advancement Our Core Values Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity Employment Requirements All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer. #J-18808-Ljbffr Collision Center - Tom Wood Collision, Indy