Salesforce Project Manager

Consultant at CroweConsulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes.In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client relationships. You are expected to contribute to account planning, identify opportunities to add value, and ensure high-quality delivery. As your responsibilities expand, you take on broader account ownership, balancing project leadership with growing involvement in client strategy and solution development.Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.The Salesforce Project Manager leads the end-to-end delivery of complex Salesforce transformation initiatives that solve real-world business challenges and deliver measurable client value. This role is responsible for translating strategic objectives into executable plans, aligning cross-functional teams, and ensuring projects are delivered within scope, on schedule, and within budget.As a trusted client advisor and people leader, the Salesforce Project Manager oversees internal and client teams, manages project risks and financial performance, and promotes delivery excellence through Agile practices, effective governance, and continuous improvement. The Manager also contributes to team development, business growth, and the advancement of project management capabilities across the organization.Basic QualificationsBachelor's degree or equivalent practical experience.Minimum of 5 years of experience managing technology implementation or digital transformation projects, including responsibility for scope, schedule, budget, risks, resources, and client outcomes.Minimum of 3 years of experience leading Salesforce implementation projects or programs.Demonstrated experience delivering multiple complex, enterprise-level projects from initiation through completion.Experience leading cross-functional teams that include business analysts, architects, developers, quality assurance professionals, designers, and client stakeholders.Experience creating and maintaining comprehensive project plans, resource plans, budgets, forecasts, risk registers, status reports, and governance materials.Experience managing project financials, including budgeting, forecasting, resource utilization, and scope-change management.Experience applying Agile delivery practices and selecting appropriate frameworks based on project needs.Demonstrated ability to identify, assess, communicate, and mitigate project risks and delivery dependencies.Experience presenting project status, recommendations, and escalations to executive and C-level stakeholders.Experience coaching, mentoring, or managing project team members.Excellent written and verbal communication, facilitation, negotiation, organizational, and stakeholder-management skills.Ability to manage multiple priorities and make sound decisions in a fast-paced, client-focused environment.Ability to travel as required based on client and project needs.Current professional certifications in both of the following areas: Project management or Agile delivery, such as PMP, PMI-ACP, Certified ScrumMaster (CSM), SAFe Agilist, or an equivalent certification; such as Salesforce Certified Administrator, Business Analyst, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, or another relevant Salesforce certification.Preferred Qualifications7 or more years of experience leading enterprise technology implementations, with significant experience in consulting or professional services.Experience managing large-scale or multi-workstream Salesforce transformation programs.Advanced Salesforce certifications or multiple certifications across Salesforce clouds and platform capabilities.Experience with Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Revenue Cloud, Data Cloud, or industry-specific Salesforce solutions.Experience leading distributed, hybrid, or globally based delivery teams.Experience managing third-party vendors, subcontractors, and technology partners.Strong understanding of project governance, quality management, change management, and business process improvement.Experience supporting proposals, statements of work, project estimation, resource planning, and other business-development activities.Demonstrated success developing project management talent and contributing to recruiting, interviewing, onboarding, and performance management.Ability to identify opportunities for account growth and build trusted, long-term client relationships.Track record of improving delivery processes, sharing leading practices, and contributing to organizational knowledge and thought leadership.