Resident Service Coordinator-Senior Housing

Job Description

Job Description

Resident Service Coordinator-Senior Housing

A commitment to care. A legacy of compassion. This is D'Youville.  

Come join us!  Since 1960, D’Youville Life & Wellness Community has provided Greater Lowell and surrounding communities with Faith-Based, Nonprofit, Short-Term Rehabilitation and Skilled Geriatric Care earning the respect of its peers and the trust of the community at large.  We are a 208-bed facility with 84-bed Special Care Dementia Unit.

We are seeking a Resident Service Coordinator for our Independent Living Facility, Bruyere Gardens.

• Part-Time; 24 hours per week (Monday - Thursday) (Days)
• $20 to $28 per hour based on skills and experience.
• Full Benefits. 

Resident Service Coordinator Qualifications:

• Bachelor’s degree or higher in Social Work, Psychology, Gerontology, Counseling or related specialty or significant work experience relevant to the position.
• Experience with AASC Online Software for the American Association of Service Coordinators preferred.
• Experience working in a HUD housing environment preferred.
• Basic experience with Microsoft Excel.

Resident Service Coordinator Job Summary:

• Work with new and existing tenants to explain the service coordinator program.
• Identify, assess, select, develop and maintain referral relationships with local agencies.
• Refer and link tenants to service providers in the general community:  case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, visiting nurse, preventative health screening/wellness and legal advocacy.
• Refer concerns about lease violations to the property Director.
• Develop case plans in coordination with assessment services in the community.
• Monitor ongoing provision of services from community.
• Facilitate tenant meetings, community-organizing and social activities.
• Support tenants to enhance the quality of their lives.
• Work with management in mediating conflicts between tenants.
• Establish tenant communications through meeting minutes, newsletter, flyer, bulletin board, etc.
• Set up volunteer support program with services organizations in the community.

This is a brief overview of job responsibilities and not intended to be all inclusive.

D’Youville Life and Wellness Community can offer you (22.5+ hours/week):

• Competitive Compensation
• Next-Day Pay Option
• Health (Aetna), Dental, Vision, HSA with employer contribution
• Student Loan Forgiveness Guidance
• Flexible Spending Account
• Benefits available 1st of the mo. following 30 days
• Company paid Life Insurance
• Short Term, Long Term, Accident Disability insurance
• Retirement plan with employer match
• Employee Assistance Program with Discount marketplace
• Tuition Reimbursement
• Clean and Compassionate environment

Please consider joining our team working where The Difference is Love℠!

D’Youville Life and Wellness Community is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

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