HR Manager

Grand Rapids, MI, United States of America WMJ Services provides industry-leading janitorial services & staffing solutions to businesses in West Michigan. This includes commercial businesses and school districts. We employ over 600 Team Members. We define ourselves through three uniques: Big Enough, Small Enough; Empowered Employees, Exceptional Results; and Committed to Lasting Partnerships. WMJ Services hires based on their Core Values; Everyone is Important, Open & Honest, Humble and Determined to Deliver. If these values resonate with you, Job Skills / Requirements A note before you read on Most job postings are written for anyone who needs a job. This one isn’t. We’re looking for someone who leads with people and executes with discipline. This role has real administrative weight — compliance, payroll, benefits, filings — and those things have to get done right, every time. But the person who will thrive here doesn’t just manage tasks. They coach and develop our Regional and Account Managers so those leaders can handle their own people situations with confidence. They make WMJ a place people want to stay. If you find genuine satisfaction in making the people around you better at what they do, keep reading. WMJ has been serving West Michigan since 1969. More than 55 years. We’re not a faceless national company. We’re a mission-driven West Michigan company with a leadership team that genuinely cares and a culture we protect deliberately. The person we’re hiring will have a real impact on a growing team working across West Michigan — many of them overnight in schools, offices, and facilities. What you do will matter to them. That’s not a tagline. It’s the job. Does the Following Describe You? You treat the night-shift cleaner with the same respect as the executive in the corner office When a manager calls you in a panic about a people situation, you slow things down and help them think clearly You find more satisfaction in making someone else better at their job than in doing it for them You are not satisfied with good enough when great is achievable — and you don’t wait to be asked to pursue it Compliance matters deeply to you — not because you like rules, but because you understand what’s at stake You have held difficult conversations with grace and made the other person feel respected even when the news was hardPeople seek you out. You are the kind of person others want to talk to. Getting things done matters to you — you close the loop, follow through, and don’t let things fall through the cracks What You’ll Do You will lead a small HR team — an HR generalist/payroll specialist, an engagement coordinator, and a part-time office admin — and you will own the following: Coach and develop Regional and Account Managers so they handle people situations confidently and correctly Own and advance WMJ’s training and development programs — Pathway to Promotion, Going Pro, Dream Manager, and more Ensure every new team member experiences a first week that makes them feel like they made the right call Manage compliance across the full HR spectrum — ACA, OSHA, EEO-1, FMLA, unemployment, workers’ comp, I-9, criminal background checks Manage benefits administration in partnership with our broker (TriCoast) Set the standard for recruiting across WMJ as the company moves toward decentralized hiring Think about what this function should look like in two years and bring that thinking to leadership Required Qualifications 3+ years leading an HR function, ideally in a high-volume, multi-site environment Solid HR compliance competence: ACA, OSHA, EEO-1, FMLA, workers’ comp, unemployment, I-9 Benefits administration experience, including broker relationship management Manager coaching experience — you have been the person managers call Experience with HRIS and ATS systems PreferredQualifications Experience in a high-volume hourly workforce — janitorial, staffing, logistics, hospitality, or similar SHRM-CP or PHR — valued, not required if your track record speaks for itself Bilingual English/Spanish — a meaningful plus given our team member population Experience building training and development programs What We’ll Include Salary approximately $80,000, commensurate with experience Health, dental, and vision insurance PTO and paid holidays A direct reporting relationship with senior leadership Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays #J-18808-Ljbffr West Michigan Janitorial