Murex Support Analyst - FO/BO/MO, Troubleshooting & Training
360 IT Professionals
A leading IT support service provider is seeking a professional with robust knowledge in Murex functionalities to provide Back Office support and troubleshoot issues. You will effectively communicate with users, monitor support tickets, and train internal staff on diagnosing similar issues. Your role will also include contributing to documentation and knowledge base articles, ensuring efficient task management. This position offers the opportunity to work in a collaborative environment in Chicago, IL, with a focus on achieving high-quality support services. #J-18808-Ljbffr 360 IT Professionals
- ...the following areas of Murex: FO/MO/BO functionalities Back Office Support - OSP, workflow, payments... ...with end users to troubleshoot issues and bring to resolution... ...issues but effectively train internal support staff... ...customer and support analyst “how to” documentation,...SuggestedWork at office
- ...Healthcare is seeking a Help Desk Analyst to deliver first-level IT support to employees across multiple... ...email triage, problem diagnosis, troubleshooting Windows, VPN, and Office applications... ...include documenting resolutions, training users, and maintaining hardware/network...TrainingCasual workWork at office
- ...Customer Support Analyst Job Description RLDatix (RLD) is on a mission to help raise the standard... ..., and a positive customer experience. Troubleshoot and resolve technical issues using... ...including location, relevant skills, training, experience, education, and, where applicable...Training
$80k - $90k
...Opportunity We are seeking a Technology Support Analyst to join our Firm. This position will... ...installs, configures, tests, images, troubleshoots and repairs hardware and peripherals,... ...technology. Provides basic induction training on technology systems, mobile device usage...TrainingWork experience placementWork at officeLocal areaRemote workMonday to FridayShift work$99.84k - $133.81k
...it.Caterpillar Inc. seeks Digital Tech Support Analyst at its facility located at 540 West... ...industry reps and subsidiaries. Analyze and troubleshoot software issues, development of... ...products and application knowledge base and training materials. Provide digital product and...TrainingFull timeTemporary workPart timeInterim roleRemote workWorldwideFlexible hours$24 - $32.31 per hour
IT Site Support Analyst-Melrose Park, IL CEVA Logistics provides global supply chain solutions... ...& software products. Monitoring, troubleshooting of all IS solutions at supported office... ...printers, RF Guns Imaging Maintain IT training materials and work instructions. Train...TrainingContract workWork at office- ...Customer Support SpecialistProvide customer support for desktops, laptops, email, VPN, connectivity,... ...Provides technical advice, guidance and informal training to customers using hardware and software programs.Troubleshoots and restores routine technical service and equipment...Training
$25 per hour
...provide "Tier 1" hardware and software support for end users. Participates in network... ...identify and correct core problems and training needs. May work on simple applications... ...Install hardware, software and peripherals, troubleshooting basic hardware and software problems....TrainingRemote work- ...seeking a Technical Sales Specialist to support their rapid growth in the US. Founded... ...teams. Your primary focus will be remote troubleshooting, technical coordination, and service... ...visits and assist with onboarding and training Coordinate closely with the warehouse,...TrainingWork experience placementLocal areaRemote workFlexible hours
- ...difference, reward fresh ideas, and support both professional and... ...Ultimately, a good IT support analyst should be able to display excellent... ...follow through to completion Troubleshoot hardware and software issues... ...of relevant experience and training will be considered in lieu of...TrainingTemporary workWork at officeRemote work
$62k - $74k
...deliver impeccable, always-on customer support across the customer journey – from service... ..., and goals. Dive into CS‑specific trainings to learn the product and CS workflows and... ...and learn on‑the‑fly). Ability to troubleshoot and utilize resources to answer questions...TrainingWork at officeLocal areaWork from homeFlexible hours3 days per week- ...requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of... ...device installation/troubleshooting/supportRemote User setup/support/troubleshootingEnd... ...etc. using spreadsheetsProvide desk-side training for new employees and staff, consisting...TrainingFor contractorsWork at office
$55k - $75k
...provide exceptional customer service by supporting end users and working with a wide range... ...Windows 11 and Mac's Hands on hardware troubleshooting experience including laptops, desktops.... ...to improve existing documentation and training materials. Customer Service & Communication...TrainingPermanent employmentFull timeWork at officeImmediate startRemote work$24.38 - $28.04 per hour
...Orchard Rd Skokie, IL 60077The Help Desk Analyst will provide the first level of... ...problem diagnosis and phone/email support to employees throughout the... ...coach employees on escalation and troubleshooting procedures; and cross train with the remaining IT team. The Help...TrainingTemporary workWork experience placementWork at officeLocal areaRemote workMonday to FridayWeekend workAfternoon shift$60k - $65k
...future. Department Overview The Customer Support Technician II is a reactive role within... ...performing initial triage, documenting troubleshooting steps, and escalating complex issues... ...operational processes and participate in training to stay current on evolving systems and...TrainingRemote workRelocationMonday to Friday$100k
...field, will also consider applications with equivalent experience, training and education.Minimum of 3+ years work experience on complaint... ...: FV - Field ServiceLocation: US-IL-Chicago | US-TX-Dallas | US-MO-Kansas CityPay Range Minimum: USD $100,000.00Pay Range Maximum:...TrainingWork experience placementLocal areaRemote workWorldwideFlexible hours$70k - $140k
...available collaboration platform that supports voice, video, messaging, and integration... ...health, usage metrics, and adoption trends. Troubleshoot incidents and service disruptions... ...Teams capabilities. Provide guidance and training to technical teams and end users. Basic...TrainingFull timeWork at officeRemote workWork from homeFlexible hours- Skadden, Arps...LLP in Chicago is seeking a Technology Support Analyst to join our onsite team. You will provide end-user support for software... ...inventory, and ensure secure, up-to-date systems while supporting training and technology initiatives #J-18808-Ljbffr Skadden ArpsTrainingLocal areaRemote work
- ...collaborative and experiential artistic training programs, and more. Together, Ravinia’s... ...will provide first response technical support to staff and handle a variety of IT activities... ...and iOS operating systems, along with troubleshooting end-user issues related to Google...TrainingFull timeWork experience placementSummer workWork at officeLocal areaRemote workMonday to Friday
- ...comprehensive service portfolio, supported by an ecosystem of digital... ...an experienced Service Desk Analyst (2nd Shift) to join our IT... ..., and relevant education or training. During the hiring process,... ...the priority. Must have good troubleshooting skills and understand how to...TrainingHourly payFull timeTemporary workWork experience placementLocal areaRemote workAfternoon shift
$75k - $95k
...Technology. Responsibilities Escalated Support & Incident Resolution Serve as... ...proactively with the Tier 1 Analyst to reduce ticket volume through better tooling, training, or process Escalate to the M3... ...policy changes, with full troubleshooting context already documented...TrainingWork at officeRemote workWork visa$70k
...operational, and maintenance issues. Coordinates advanced contractual support for special facility maintenance and repair projects. Other... ...provide informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers...TrainingContract workTemporary workWork at office- ...and as part of the Service Desk team to support and maintain technology for the ELS employees... ...meetings Deliver basic instructions and training, for all supported applications and... ...afterhours support rotation Install, configure, troubleshoot and support all ELS employee hardware...TrainingRemote work
$73k - $79k
...Are you a skilled technology support professional who thrives in fast... ...service? As a Service Desk Analyst II, you’ll play a key role... ...productive. In this role, you’ll troubleshoot a wide range of desktop,... ...Operational Support: Participate in training, technology updates, on‑call...TrainingWork at officeRemote workWorldwideFlexible hours$48 - $79.2 per hour
...principal MRI technical subject-matter expert supporting advanced imaging across clinical and... ...technical oversight, real-time troubleshooting, and performance optimization across MRI... ...delivers advanced, modality-specific MRI training focused on complex imaging techniques,...TrainingHourly payFull timePart timeWork at officeFlexible hours$38.89k - $68.34k
Technical & Sim Support Specialist - Teir1/2 Full-time Department: Information Technology... ...ensures compliance. Participates in training and evaluative sessions and recommends... ...to improve lab environments. Performs troubleshooting and support functions for staff,...TrainingFull timeTemporary workCasual workRemote workWorldwide10 hours per weekFlexible hoursAfternoon shift$38 - $42 per hour
...strong focus on operating, maintaining, troubleshooting, and repairing plant equipment and... ...adherence to baseline requirements Safety training; lock out/tag out SDS administration Follow... ...” roles. Chicago - Tier I, Technical Support Supervisor Chicago, IL $97,000.00-$113,...TrainingHourly payFull timeTemporary workFor contractorsFor subcontractorWork at officeLocal areaNight shiftRotating shift- ...finance.The Sr. Technical Business Analyst is a strategic leader within... ...of solutions through training and stakeholder engagement.The... ...and maintain dbt models that support operational, financial, and bank... ..., optimize, validate, and troubleshoot complex SQL queries used for...TrainingWork at officeImmediate startRemote work
- ...Description Job Description Customer Support Analyst RLDatix is on a mission to... ...a positive customer experience. ~ Troubleshoot and resolve technical issues using structured... ...including location, relevant skills, training, experience, education, and, where...TrainingWorldwide
$60k - $85k
...Senior Service Desk Technician, Executive Support ICIMS Default: Chicago, IL Team:... ...Mentors, coaches, and provides on-the-job training to junior Service Desk staff, acting as... ....g., advanced GPO, Intune, or registry troubleshooting). Analyzes ticket data and trends to...TrainingWork at officeWorldwide
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