Murex Support Analyst - FO/BO/MO, Troubleshooting & Training
360 IT Professionals
A leading IT support service provider is seeking a professional with robust knowledge in Murex functionalities to provide Back Office support and troubleshoot issues. You will effectively communicate with users, monitor support tickets, and train internal staff on diagnosing similar issues. Your role will also include contributing to documentation and knowledge base articles, ensuring efficient task management. This position offers the opportunity to work in a collaborative environment in Chicago, IL, with a focus on achieving high-quality support services. #J-18808-Ljbffr 360 IT Professionals
- ...the following areas of Murex: FO/MO/BO functionalities Back Office Support - OSP, workflow, payments... ...with end users to troubleshoot issues and bring to resolution... ...issues but effectively train internal support staff... ...customer and support analyst “how to” documentation,...SuggestedWork at office
- Dynamic Systems Resources is seeking an IT Support Analyst in Chicago, Illinois. This role involves managing Level I and II support for ERP (JD Edwards) and web applications, serving as the primary contact for incoming calls and help tickets. The ideal candidate will possess...Training
- ...we help clients drive value-supporting the office of the CFO to drive... ...your mark. AI Support Analyst The AI Support Admin plays... ...AI system readiness and AI training to resolve user issues,... ...combines hands-on technical troubleshooting with process and training support...TrainingWork at officeLocal areaRemote work2 days per week
$130k - $145k
...level technical and functional support for users of the Charles River... ...and operational teams to troubleshoot and resolve complex issues. The CR IMS Support Analyst will also help manage any platform... ...proposed changes. Provide training and user support to end-users,...TrainingFull timeTemporary workLocal areaWorldwideFlexible hours- Responsibilities Manage all application related support calls and help tickets Troubleshoot and resolve Level I and Level II... ...to resolve issues, perform training and gather requirements Provide... ...is a plus Summary The IT Support Analyst is responsible for all Level I and...TrainingWork at office
- Job title D365 F&O Support Analyst - Illinois - Up to 100K 10% bonus Job Overview An exciting... ...system issues, assisting with training, and helping improve day-to-day ERP operations... ...Provide day-to-day support and troubleshooting for D365 F&O users Train end users and...Training
$18 - $20 per hour
...We are looking for a strong Technical Support Analyst to join a Service Desk team. This role... ...a high‑quality customer experience. Troubleshoot and resolve hardware and software issues... ...proactively recommend improvements or training opportunities. Participate in team...TrainingRemote workWorldwideMonday to FridayShift workAfternoon shift$75k - $85k
Midtown is seeking a Software Support Analyst to join our world-class team at our Chicago headquarters... ...a high standard of service and training for our club associates. This position... ...systems effectively and efficiently Troubleshooting software problems related to our...TrainingFull timePart timeWork experience placementWork at officeWork from home2 days per week- ...Customer Support Specialist Provide customer support for desktops, laptops, email, VPN, connectivity... ...technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment...Training
- ...Position Summary: The IT Support Analyst is responsible for providing first line technical assistance and support related to computer... ...emails and identifying phishing attempts. • Provide training on IT security policies and approaches. • Support equipment...TrainingWork at officeFlexible hours
- ...position will provide hands-on technical support related to computer systems, hardware,... ...potential software solutions as needed. Train end users as necessary on the proper use... ...problem-solving skills. ~ Experience troubleshooting Windows Operating Systems, Mac Operating...TrainingLocal areaRemote work
- ...position will provide hands-on technical support related to computer systems, hardware,... ...potential software solutions as needed. - Train end users as necessary in the proper use... ...problem-solving skills. - Experience troubleshooting Windows Operating Systems, Mac Operating...TrainingWork at officeLocal areaRemote work
$25 - $30 per hour
...advancement ~ Paid time off ~ Training & development ~ Vision insurance... ...quality customer service and technical support to our residential and small business customers... ...PC and Mac hardware and software troubleshooting, repair, and maintenance Assist with...TrainingHourly payPart timeWork at officeImmediate start- ...customers, performs operator and maintenance training at customer site. Essential... ..., Controls, and related components. Troubleshooting & Repairs: Diagnose and resolve operational... ...chemical treatment systems. Field Support: Liaise with customer to provide on-site...TrainingWork at officeLocal area
$62k - $74k
...Technical Support Specialist Chicago, Illinois Fin is the AI Customer Agent company... ..., and goals. Dive into CS-specific trainings to learn the product and CS workflows... ...critically and learn on-the-fly) ~ Ability to troubleshoot and utilize resources to answer...TrainingWork at officeFlexible hours- ...equipment as listed in the technical qualifications section. • Troubleshoots technical issues and resolve problems quickly as they arise.... ...• Understands and fosters the hotel/client relationship. Training/Staff Development • Creates an atmosphere that fosters the...TrainingAfternoon shift
- ...Position will be a combination of remote and on-site support. Responsibilities: Manage a client base... ...(LANs). Provide first tier support and troubleshooting of user endpoint issues, provide end user training, and perform routine administrative functions including...TrainingPermanent employmentFull timeWork at officeLocal areaRemote work
$55k - $65k
...Overview As a Help Desk Analyst at INSIGHT2PROFIT, you will provide expert technical support and exceptional customer service... ...This role involves hands-on troubleshooting, ticket management, and supporting... ...in developing end-user training programs to enhance computer...TrainingWork experience placementWork at officeLocal areaVisa sponsorship$24.38 - $28.04 per hour
...Helpdesk Analyst $24.38 - 28.04 /Hr. Schedule: Monday - Friday; 8:00 am - 4... ...problem diagnosis and phone/email support to employees throughout the organization... ...coach employees on escalation and troubleshooting procedures; and cross train with the remaining IT team. The...TrainingTemporary workWork experience placementWork at officeLocal areaRemote workMonday to FridayWeekend workAfternoon shift- ...requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... ...Handheld device installation/troubleshooting/support Remote User setup/support/troubleshooting End-user training Creation of procedural documentation...TrainingFull timeFor contractorsWork at officeRemote workFlexible hours
- ...seeking a motivated and skilled Technical Support Specialist to join an IT Shared... ...preventative solutions. Investigate and troubleshoot complex hardware and software issues, ensuring... ...degree or equivalent combination of training and professional experience. Experience...TrainingWork experience placementWork at officeRemote work
- ...is looking for a level 1 – 3 technical support individual. This position is to provide... ...new customers, testing of software and training on usage of software. We’re looking for... ...Familiarity with databases and database troubleshooting • Knowledge of computer network...TrainingPermanent employmentFull timeCasual workWork at officeRemote work
$48k - $62k
...Client Servicing Analyst Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients... ...complex client queries. Assist in training, developing, and coaching more junior...TrainingWork at office$26 per hour
...field technicians to provide technical support over the phone and/or via email to assist... ...equipment information and troubleshooting solutions in a friendly and professional... ...repair, refrigeration, or HVAC (or relevant training/schooling) You're an all-star communicator...TrainingHourly payCasual workRemote workShift work- ...seeking a Technical Sales Specialist to support their rapid growth in the US. Founded... ...teams. Your primary focus will be remote troubleshooting, technical coordination, and service... ...visits and assist with onboarding and training Coordinate closely with the warehouse,...TrainingWork experience placementLocal areaRemote workFlexible hours
$70k - $140k
...Specialist provides technical and consultative support on the most complex technical matters.... .... May assist with identifying training needs or with training of less experienced... ...segments. Strong analytical, strong troubleshooting skills and excellent communication skills...TrainingWork experience placementWork at officeRemote workWork from homeFlexible hours$73k - $79k
...Are you a skilled technology support professional who thrives in fast... ...service? As a Service Desk Analyst II, you’ll play a key role... ...productive. In this role, you’ll troubleshoot a wide range of desktop,... ...Operational Support: Participate in training, technology updates, on‑call...TrainingWork at officeRemote workWorldwideFlexible hours- ...integration of AI agents like Nina, our support team is reimagining how fast and efficiently... ...and courteous support. Efficiently troubleshoot platform-related issues and resolve a broad... ...closely with our AI bot Nina, providing training signals by tagging and processing ticket...TrainingFull timeApprenticeshipRemote workWork from home
$48 - $79.2 per hour
...principal MRI technical subject-matter expert supporting advanced imaging across clinical and... ...technical oversight, real-time troubleshooting, and performance optimization across MRI... ...delivers advanced, modality-specific MRI training focused on complex imaging techniques,...TrainingHourly payFull timePart timeWork at office- ...Applications Support Specialist Sphere is a licensed private investigative firm. The... ...responsible for providing technical support, troubleshooting issues, and collaborating with cross-... ...). TrackOps experience is a plus; we'll train if not. Disposition: Bright, curious,...Training
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