Murex Support Analyst - FO/BO/MO, Troubleshooting & Training
360 IT Professionals
A leading IT support service provider is seeking a professional with robust knowledge in Murex functionalities to provide Back Office support and troubleshoot issues. You will effectively communicate with users, monitor support tickets, and train internal staff on diagnosing similar issues. Your role will also include contributing to documentation and knowledge base articles, ensuring efficient task management. This position offers the opportunity to work in a collaborative environment in Chicago, IL, with a focus on achieving high-quality support services. #J-18808-Ljbffr 360 IT Professionals
- ...the following areas of Murex: FO/MO/BO functionalities Back Office Support - OSP, workflow, payments... ...with end users to troubleshoot issues and bring to resolution... ...issues but effectively train internal support staff... ...customer and support analyst “how to” documentation,...SuggestedWork at office
- ...Healthcare is seeking a Help Desk Analyst to deliver first-level IT support to employees across multiple... ...email triage, problem diagnosis, troubleshooting Windows, VPN, and Office applications... ...include documenting resolutions, training users, and maintaining hardware/network...TrainingCasual workWork at office
$99.84k - $133.81k
...it.Caterpillar Inc. seeks Digital Tech Support Analyst at its facility located at 540 West... ...industry reps and subsidiaries. Analyze and troubleshoot software issues, development of... ...products and application knowledge base and training materials. Provide digital product and...TrainingFull timeTemporary workPart timeInterim roleRemote workWorldwideFlexible hours$80k - $90k
Overview We are seeking a Technology Support Analyst to join our firm. The position is based... ...installs, configures, tests, images, troubleshoots and repairs hardware and peripherals,... ...technology. Provides basic induction training on technology systems, mobile device usage...TrainingWork experience placementWork at officeLocal areaRemote workMonday to FridayShift work$50k - $65k
Job Title IT Support Analyst Department IT Department Job Purpose The Community Solution Education... ...with hands-on IT support and user training. In addition, the Support Analyst will... ...solutions. Demonstrate strong troubleshooting and critical thinking skills when diagnosing...TrainingFlexible hours$20 - $30 per hour
Position Summary The Desktop Support Technician provides technical support for end users... .... This role is responsible for troubleshooting and resolving IT issues, supporting device... ...recovery, and disposal. Provide user training and guidance on technology tools, security...TrainingContract workTemporary workWork at officeRemote work$120k - $145k
...integration solutions that support clinical, operational, and financial... ...skills, including querying, troubleshooting, and data... ...certification, InterSystems training)Prior experience acting as a... ...mentoring junior integration analysts or developersWhat We Look For...TrainingFull timeLocal areaRemote work$70k - $140k
...available collaboration platform that supports voice, video, messaging, and integration... ...health, usage metrics, and adoption trends. Troubleshoot incidents and service disruptions... ...Teams capabilities. Provide guidance and training to technical teams and end users. Basic...TrainingFull timeWork at officeRemote workWork from homeFlexible hours- ...is looking for a level 1 – 3 technical support individual. This position is to provide... ...new customers, testing of software and training on usage of software. We’re looking for... ...Familiarity with databases and database troubleshooting • Knowledge of computer network...TrainingPermanent employmentFull timeCasual workWork at officeRemote work
- ...collaborative and experiential artistic training programs, and more. Together, Ravinia’s... ...will provide first response technical support to staff and handle a variety of IT activities... ...and iOS operating systems, along with troubleshooting end-user issues related to Google...TrainingFull timeWork experience placementSummer workWork at officeLocal areaRemote workMonday to Friday
- ...seeks an IT Help Desk professional to support operations and deliver excellent user experiences... ...reimaging laptops to meet standards, troubleshooting end-user issues, and maintaining... ...and familiarity with ticketing systems. Training and career growth opportunities exist...Training
$48 - $79.2 per hour
...principal MRI technical subject-matter expert supporting advanced imaging across clinical and... ...technical oversight, real-time troubleshooting, and performance optimization across MRI... ...delivers advanced, modality-specific MRI training focused on complex imaging techniques,...TrainingHourly payFull timePart timeWork at officeFlexible hours- ...comprehensive service portfolio, supported by an ecosystem of digital... ...an experienced Service Desk Analyst (3rd Shift) to join our IT... ..., and relevant education or training. During the hiring process,... ...the priority. Must have good troubleshooting skills and understand how to...TrainingHourly payFull timeTemporary workLocal areaRemote workNight shift
- ...difference, reward fresh ideas, and support both professional and... ...Ultimately, a good IT support analyst should be able to display excellent... ...through to completion Troubleshoot hardware and software issues... ...combination of relevant experience and training will be considered in lieu of...TrainingTemporary workWork at officeRemote work
- ...seeking a Technical Sales Specialist to support their rapid growth in the US. Founded... ...teams. Your primary focus will be remote troubleshooting, technical coordination, and service... ...visits and assist with onboarding and training Coordinate closely with the warehouse,...TrainingWork experience placementLocal areaRemote workFlexible hours
$73k - $79k
...Are you a skilled technology support professional who thrives in fast... ...service? As a Service Desk Analyst II, you’ll play a key role... ...productive. In this role, you’ll troubleshoot a wide range of desktop,... ...Operational Support: Participate in training, technology updates, on‑call...TrainingWork at officeRemote workWorldwideFlexible hours$75k - $95k
...Technology. Responsibilities Escalated Support & Incident Resolution Serve as... ...proactively with the Tier 1 Analyst to reduce ticket volume through better tooling, training, or process Escalate to the M3... ...policy changes, with full troubleshooting context already documented...TrainingWork at officeRemote workWork visa$62k - $74k
...deliver impeccable, always-on customer support across the customer journey - from service... ..., and goals. Dive into CS‑specific trainings to learn the product and CS workflows and... ...and learn on‑the‑fly). Ability to troubleshoot and utilize resources to answer questions...TrainingWork at officeLocal areaWork from homeFlexible hours3 days per week$55k - $65k
As a Help Desk Analyst at INSIGHT2PROFIT, you will provide expert technical support and exceptional customer service to our internal... ...This role involves hands‑on troubleshooting, ticket management, and... ...Assist in developing end‑user training programs to enhance computer...TrainingWork experience placementWork at officeLocal areaVisa sponsorship- ...and as part of the Service Desk team to support and maintain technology for the ELS employees... ...meetings Deliver basic instructions and training, for all supported applications and... ...afterhours support rotation Install, configure, troubleshoot and support all ELS employee hardware...TrainingRemote work
$24.38 - $28.04 per hour
...Rd Skokie, IL 60077 The Help Desk Analyst will provide the first level of customer... ...problem diagnosis and phone/email support to employees throughout the... ...coach employees on escalation and troubleshooting procedures; and cross train with the remaining IT team. The Help...TrainingTemporary workWork experience placementWork at officeLocal areaRemote workMonday to FridayWeekend workAfternoon shift$60k - $65k
...future. Department Overview The Customer Support Technician II is a reactive role within... ...performing initial triage, documenting troubleshooting steps, and escalating complex issues... ...operational processes and participate in training to stay current on evolving systems and...TrainingRemote workRelocationMonday to Friday$38 - $42 per hour
...strong focus on operating, maintaining, troubleshooting, and repairing plant equipment and... ...adherence to baseline requirements Safety training; lock out/tag out SDS administration Follow... ...” roles. Chicago - Tier I, Technical Support Supervisor Chicago, IL $97,000.00-$113,...TrainingHourly payFull timeTemporary workFor contractorsFor subcontractorWork at officeLocal areaNight shiftRotating shift$99k - $140k
...for innovation. Rather than simply supporting existing applications, you will help define... ...yet released in the market Sales training (train new sales rep, (with the support... ...profile, high integrity ~ Proficiency in troubleshooting ~ Ability to analyze and solve...TrainingLocal areaRemote workWorldwideFlexible hoursNight shift- ...industry-certified experts, access continuous training, and enjoy competitive benefits. Guided... .... If you want to make an impact in a supportive, growth-oriented environment, New Era... ...supports installation, configuration, troubleshooting, maintenance, ticket documentation,...TrainingWork at officeLocal areaRemote workMonday to Friday
$60k - $85k
...Senior Service Desk Technician, Executive Support ICIMS Default: Chicago, IL Team:... ...Mentors, coaches, and provides on-the-job training to junior Service Desk staff, acting as... ....g., advanced GPO, Intune, or registry troubleshooting). Analyzes ticket data and trends to identify...TrainingWork at officeWorldwide- ...based health care services and support for adults, children, and... ...Human Capital Systems Support Analyst Are you looking for a place... ...issues, including end-user training on application functionality... ...Proven experience with troubleshooting process; ability to develop...TrainingFull timeRemote work
$98.87k - $123.58k
...Internal activities: Provide product and industry training to all Sales and Sales support teams. Create, lead, and provide excipient technical... ...Opportunity for candidates based in Chicago, IL or St Louis, MO. Territory: Upper Midwest Pay & Benefits: The...TrainingContract workLocal area$19.23 - $26.44 per hour
..., evolution, and disease, offering robust training and research opportunities.**Job Summary**The job provides technical support activities related to scientific research... ...Experience:*** Ability to follow protocols and troubleshoot, when necessary.* Attention to details and...TrainingHourly payWork experience placement$19.23 - $26.44 per hour
...Summary The job provides basic technical support activities related to scientific... ...Minimum requirements include vocational training, apprenticeships or the equivalent experience... ...modalities. Ability to follow protocols and troubleshoot, when necessary. Preferred Competencies...TrainingHourly payWork experience placement
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