Associate Field Service Representative

Associate Field Service Representative

Eaton's Engineering Service & Systems Division is currently seeking an Associate Field Service Representative to join our team. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team.

In this role, you will:

• Provide field service assistance to customers by supporting Eaton Field Service Representatives in transporting equipment to customer sites, performing installation, startup, maintenance, repair, and electrical power distribution equipment modification.
• Assist office personal & field service team with assigned tasks
• Assist with shipping & receiving
• Perform warehousing & material handling
• Prepare materials, test equipment and tools so that jobs are properly staged for success
• Be responsible for both stock and special-order inventory management
• Maintain records and data entry around reports

Qualifications

Basic Qualifications:

• High School Diploma or higher
• This role is designated as a Regular Driver per Eaton's Driver Safety Policy and requires a current, unrestricted driver's license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position.
• No relocation offered; candidates within 50-mile radius of Pleasanton, CA will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Preferred Qualifications:

• 2-year technical degree or similar experience in military training
• Minimum 2 years of electrical or mechanical industry experience
• Experience in basic testing and servicing electrical distribution and control systems is highly desirable.
• Forklift or industrial equipment operation
• Experiencing in wiring, reading wiring diagrams and understanding schematics
• Proficient with hand and power tools for equipment assembly
• Works well under time constraints and in stressful situations
• Collaborates effectively with the team to meet project deadlines
• Problem-solving and logical thinking skills
• Ability to obtain and maintain a valid TWIC card

Skills

Position Success Criteria:

• Proficient computer skills
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to ensure long-term customer satisfaction.
• Must possess and maintain a valid driver's license in order to occasionally operate Eaton Fleet Pool Vehicles.
• Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required.
• Must have the ability to work variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements.
• Successfully complete and maintain compliance with Eaton's safety program and policy.
• Submit to periodic customer required background and drug screenings.
• Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. The employee is frequently required to climb and regularly required to lift/carry up to 50 pounds. The employee is frequently required to push/pull up to 50 pounds and occasionally required to push/pull greater than 50 pounds with assistance.

Additional Information

Team Benefits:

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums
• Career growth, mentorship and safety training
• Company toolkit and phone
• Tuition assistance for ongoing learning
• Leads program with bonus pay
• Opportunities across 32 service branches