Customer Support Advocate | Grow & Delight Customers

Alorica is hiring a Customer Support Advocate in the Miami area. This full-time role offers $18 per hour, with location in Hialeah, FL, and a focus on helping customers resolve product, warranty, and retail issues in a non-scripted environment. You will respond to inquiries, decide the best action to take, manage a caseload, and coordinate with retailers and field staff to reach timely resolutions. Strong communication and problem-solving skills are essential. #J-18808-Ljbffr Alorica