Full-Time Team Member - South Austin

The UPS Store Team MemberA The UPS Store Team Member is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Team Member will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information. The ideal Team Member has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. We have openings for Full Time and Part Time positions.Compensation: $16 - $17 per hour with experienceThis application is for consideration at the following South Austin locations:The UPS Store at Slaughter & South Congress (Southpark Meadows) 8708 South Congress Avenue Austin, TX 78745The UPS Store at Circle C Ranch 5701 W Slaughter Ln, Ste A130 Austin, TX 78749As a The UPS STORE Franchisee, we value: TEAM, SERVICE, DEDICATION & FUN. We look forward to hearing from you!ResponsibilitiesDelivers outstanding customer service to walk-in customers and telephone inquiriesContinuously practices good listening skills with customers, UPS Store team members, and leadershipTakes ownership of the customer's shipping needs and offers viable solutionsTakes action to learn all product and service offerings, alternative solutions, and industry trendsOperates all equipment, software, and devices in an expert fashion and is willing to teach othersMaintains a clean, organized, and safe working environmentPerforms other duties as assignedQualificationsHigh school diploma or GED requiredStrong computer skills, including Microsoft Office and Adobe SuitesOutstanding phone skillsStrong verbal and written communication skills, including spelling and mathPrompt, reliable, and responsibleAble to lift 40+ poundsWilling and able to work 35+ hours per weekArtificial Intelligence (AI) Knowledge and ExperienceBenefitsFlexible Work HoursPaid Time Off (PTO)HolidaysFormal On-the-Job Training ProgramLimited Benefits for Part-time Position401(K) with Company Match