Server Waitstaff

Job Description

Job Description

OTB At 1595 MAYVIEW ROAD SOUTH FAYETTE, PA 15017 is looking for servers/bartenders to join our 80 person strong team. Our ideal candidate is self-driven, punctual, and reliable.

• Greet every table promptly and enthusiastically.
• Introduce yourself and create a welcoming dining experience.
• Explain menu items, daily specials, and answer guest questions.
• Accurately take food and beverage orders.
• Monitor guest satisfaction throughout the meal.
• Anticipate guest needs and provide attentive service.
• Handle guest concerns professionally and involve management when necessary.
• Thank guests sincerely and invite them to return.

• Enter all orders accurately into the POS system.
• Verify modifiers, allergies, and special requests.
• Ensure beverages and food are delivered correctly.
• Follow proper procedures for voids, discounts, and corrections.

• Maintain awareness of all assigned tables.
• Keep beverage refills and guest needs up to date.
• Clear finished plates and glassware when appropriate.
• Coordinate with Server Assistants to maintain clean, organized tables.
• Reset tables promptly after guests depart.

• Maintain expert knowledge of all food and beverage offerings.
• Inform guests of menu changes and specials.
• Recommend appetizers, premium beverages, desserts, and add-ons to enhance the guest experience.
• Promote featured menu items and restaurant promotions.

• Work closely with hosts, bartenders, kitchen staff, and Server Assistants.
• Assist teammates during busy periods without being asked.
• Communicate professionally and respectfully with all staff.
• Maintain a positive attitude throughout each shift.

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