Clerk/Admin

Join Andalusia Health in Andalusia, AL, an 88-bed, Joint Commission–accredited hospital that has earned chest pain and heart failure accreditations, and designation as a Baby‑Friendly hospital. Andalusia delivers a broad range of inpatient and outpatient specialty services while embracing a shared commitment to patient safety and high-quality care. Grow your career with Andalusia, where we value your contributions to the community we serve. Job Summary The Administrative Clerk provides a range of clerical and administrative support services to ensure efficient day-to-day operations within physician practice clinics or healthcare departments. This role supports patient intake, documentation, communication, and scheduling, while maintaining a strong focus on customer service and patient satisfaction. Essential Functions Greets and interacts professionally with patients and families Answers phones courteously; routes calls, takes messages, and provides information Registers patients, verifies demographic and insurance information, and collects co‑paids/self‑payments Schedules new and follow‑up appointments; provides directions and registration guidance Maintains accurate documentation and applies organizational policies and procedures Coordinates daily patient flow activities and supports clinical operations as needed Manages clerical tasks such as photocopying, scanning, faxing, and handling test results Maintains confidentiality and protects patient health information Assists with orientation and training of new staff Restocks supplies and maintains clean and organized work areas Complies with infection‑control procedures and safety standards Performs other duties as assigned Knowledge / Skills / Abilities / Expectations Proficient in computer applications, including EMR systems, word processing, and email Excellent verbal and written communication skills Strong organizational and time‑management abilities Able to multi‑task and function effectively in a fast‑paced healthcare setting Demonstrates professionalism, teamwork, and a focus on patient satisfaction Ability to handle emergencies and stressful situations calmly and appropriately Must read, write, and speak fluent English; additional languages preferred Qualifications Education High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred) Licenses / Certifications None required Experience Minimum one (1) year of experience in a hospital or clinic office setting preferred #J-18808-Ljbffr Andalusia Health