HIM Specialist

HIM Specialist

Noble Community Clinics is looking for a detail-oriented and patient-focused Health Information Management (HIM) Specialist to join our team. In this role, you will help ensure patient health information is accurate, complete, secure, and available to authorized individuals across our clinics.

The HIM Specialist plays an important role in protecting patient privacy while providing timely and accurate release of information services. This position works with electronic health records, medical records, providers, staff, patients, and external organizations to ensure health information is properly managed and maintained in accordance with HIPAA, state and federal regulations, and Noble policies.

If you enjoy working with confidential information, have strong attention to detail, and take pride in providing excellent service, we would love to hear from you!

What You'll Do

Health Information Management & Medical Records

• Coordinate, manage, and maintain patient medical records across Noble Community Clinics.
• Ensure patient records are complete, accurate, and maintained according to organizational and regulatory standards.
• Support electronic health record (EHR) workflows, records management, confidentiality, security, and health information exchange.
• Monitor reports and records management activities and assist with HIM-related projects and initiatives.

Release of Information & Compliance

• Process requests for patient records and release of information (ROI) accurately and within required timeframes.
• Verify that requests and authorizations are valid and comply with HIPAA, state and federal regulations, and Noble policies.
• Provide authorized medical information for insurance companies, audits, legal requests, and other approved purposes.
• Protect patient privacy and ensure protected health information is only released to authorized individuals.
• Coordinate legal records requests, including subpoenas, attorney requests, court orders, law enforcement requests, licensing boards, and regulatory agencies.
• Coordinate the timely completion of death certificates.

Electronic Health Records & Document Management

• Scan and accurately index paper documentation into the electronic health record.
• Integrate electronic information from multiple sources into the patient record.
• Process faxed, mailed, and electronic medical records requests.
• Maintain accurate documentation in accordance with organizational and regulatory requirements.

Auditing & Data Integrity

• Perform medical record audits as assigned.
• Assist with data validation and record accuracy initiatives.
• Monitor reports to identify incomplete records or compliance concerns.
• Support quality improvement efforts related to health information management.
• Identify and report discrepancies, trends, or concerns related to patient records and documentation.

Customer Service & Collaboration

• Respond to telephone calls and inquiries related to medical records and health information.
• Provide professional and responsive customer service to patients, providers, staff, and external organizations.
• Develop effective working relationships with providers, leadership, and staff across the organization.
• Collaborate with internal departments to ensure medical records and health information are properly maintained.

What We're Looking For

Required:

• High school diploma or equivalent.
• At least 1 year of experience in Health Information Management (HIM) or medical records in a healthcare setting.
• Strong attention to detail and ability to maintain confidentiality.
• Ability to manage sensitive and protected health information appropriately.
• Excellent organizational, communication, and customer service skills.
• Ability to work independently while collaborating effectively with a variety of departments and team members.
• CPR certification within six months of hire.

Preferred:

• Associate degree or certificate in Health Information Management, Health Information Technology, or related coursework.
• RHIA or RHIT certification.
• Experience working with OCHIN Epic.
• Knowledge or experience working in a Federally Qualified Health Center (FQHC).
• Experience with electronic health records and medical record systems.

What You'll Receive

• A culture built on patient care, teamwork, and community impact.
• Competitive salary & benefits to support your well-being:
• 20 days of Paid Time Off (PTO) accrual starts on your first day!
• 8 Paid Holidays
• Medical, Dental, Vision & Pet Insurance
• 401(k) with up to 5% company match
• Short & Long-Term Disability, Life Insurance (company-paid)

Why Join Noble Community Clinics?

At Noble, we believe everyone deserves access to quality, integrated health care. As a nonprofit Federally Qualified Health Center, we serve communities across Wisconsin and provide care regardless of insurance status, immigration status, or ability to pay.

Our teams work together to improve access to care and support the well-being of the individuals and families we serve. You'll be part of an organization where your work directly supports our patients and the providers who care for them.

Our Values:

• Listen to Understand
• Bring Out the Best in People
• Solve It Together
• Find a Better Way

Join the Noble Team

If you are organized, detail-oriented, committed to protecting patient privacy, and enjoy making sure the right information gets to the right people at the right time, we encourage you to apply for the HIM Specialist position at Noble Community Clinics.