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Customer Experience Associate II - Inbound Call Center

BlackCSI

BlackCSI is seeking an inbound call center representative in Middletown, PA to handle high-volume child support service calls for the Commonwealth of Pennsylvania. The role requires delivering exceptional customer service, answering calls and chats, and maintaining accurate member data. Hours are Monday–Friday, 7:00 a.m.–8:00 p.m., with a 4-week training period from 8:00 a.m.–5:00 p.m. The position emphasizes effective communication, adherence to procedures, and KPI achievement. #J-18808-Ljbffr BlackCSI

Vacancy posted 2 days ago
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