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Senior Customer Experience & CX Strategy Lead

Foley

Foley is seeking a Customer Experience Specialist in Piscataway, NJ to lead the CX strategy across channels, manage feedback programs, and drive improvements in customer satisfaction. The role requires strong collaboration with sales, operations, and product teams to standardize processes and leverage CRM/ERP data for actionable insights. Responsibilities include overseeing communication standards, reducing friction in customer journeys, and supporting events to enhance brand presence, with a #J-18808-Ljbffr Foley

Vacancy posted 3 days ago
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