QSR District Manager

Restaurant District Manager

The Restaurant District Manager (RDM) is responsible for all aspects of management including People, Operations, and Financial. The RDM leads a team of 10-14 Restaurant Managers (RM's). The RDM leads and develops a team of highly effective and engaged Restaurant Managers (RM's). Span may include multiple states and network may include multiple brands. This position reports directly to the Restaurant Operations Director.

The Restaurant District Manager (RDM) is expected to:

• Promote a guest centric culture that provides excellent customer service in a fast and friendly manner
• Develop and maintain business strategies for traffic, check, and overall revenue growth
• Coach RM's to implement local store marketing strategies and participate in community activities to promote the business
• Empower their team to resolve any guest issues in the moment

• Recruit, interview, select, hire, and complete onboarding for all RM's and RMT's. Conduct second level interviews for all AGM candidates. Train and coach RM's and RMT's to ensure that they are confidently able to perform all job duties
• Conduct annual performance evaluations and provide positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance
• Implement progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements
• Engage in personal development and inspire their team to do the same
• Cascade all relevant Brand and Company information and communicate with Restaurant Operations Director as required
• Live our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

• Operate restaurants at Brand and Company standards, following all company policies and procedures
• Guarantee a safe environment for team members and guests by following all government laws and safety codes, and report facility issues to maintenance
• Complete reports on all incidents following our 5-minute rule policy
• Ensure product quality, food safety, cleanliness, general safety, and operational standards are met
• Conduct Quick Visits, Cash Audits, and Inventory audits per schedule requirements

• Take ownership for all people, operational, and financial metrics, resulting in profitable restaurants
• Track and report all changes in the business environment including but not limited to traffic patterns, consumer buying habits, economic developments, competitor openings and closings; create plans to compete in the marketplace
• Monitor and analyze financial performance of the restaurants and work with the RM's to create action plans to improve performance
• Conduct root cause analysis and partner with RM's to implement effective solutions to problems

Benefits include:

• Medical, Dental, Vision, Term Life and AD&D plans
• Flexible spending and health savings accounts
• Short-Term and Long-Term Disability
• Vacation, Holiday, Personal, and Sick paid time off
• Matching 401(k)
• Tuition Reimbursement
• Stock Purchase Plan
• Employee Discount Program
• Discount Meal Benefit
• Wellness Plan
• Cell phone stipend
• Company Vehicle Benefit
• Quarterly incentive plan
• Wait periods may apply

Qualifications include:

• Minimum of 3-5 years restaurant multi-unit management experience required
• Bachelor's Degree preferred
• Valid state Driver's License required
• Proficient in Microsoft Office Suite
• Serv Safe© Manager and Proctor certification preferred
• Excellent communication skills
• Motivates, coaches, and leads their team
• Acts with integrity; keeps commitments
• Exhibits a sense of urgency
• Leads by example
• Highly organized, ability to juggle multiple initiatives, plan, prioritize work
• Team player who can work well with others or independently
• Work includes long hours, weekends, holidays, travel, and some overnight stays
• Frequently bend, twist at waist, kneel, squat, stand, and walk
• Occasionally climb and descend ladders
• Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
• Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
• Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead

Circle K will make reasonable accommodations to known physical or mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.