Senior Business Analyst (Retail POS) - 3 Openings

Job Description

Job Description

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

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For further inquiries regarding the following opportunity, please contact our Talent Specialist, Praveen at View phone number on ziprecruiter.com or Marshelin at View phone number on ziprecruiter.com

Title: Senior Business Analyst (Retail POS) - 3 Openings
Duration: 6 Months
Location: Merrifield, VA

Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.

Job Description:

Minimum qualifications:
Bachelor's degree in business analysis, information systems, computer science, business administration, or a related field
At least five years of experience in business analysis, business systems analysis, software change management, requirements management, or a related field
Point of sale (POS) retail experience or software change experience with a POS.
Experience gathering, documenting, and validating business and functional requirements
Experience coordinating software changes across business and technical teams
Experience performing business, operational, and cross-system impact analysis
Experience developing process documentation, use cases, acceptance criteria, and traceability materials
Experience supporting testing, user acceptance, implementation, and change-management activities
Experience tracking risks, issues, actions, assumptions, decisions, and dependencies
Strong written, verbal, facilitation, organization, and stakeholder-management skills
Experience with Microsoft Word, Excel, PowerPoint, Teams, Outlook, and comparable collaboration tools
Experience with Jira, ServiceNow, or another requirements, change, or issue-tracking platform is preferred

List of tasks to be performed:

• Provides technical guidance in defining system and enterprise-level requirements and designing Delivery & Retail Technologies (DRT). Facilitates the collection of technical requirements from system owners to ensure successful integration across platforms.
• Develop technology designs as required and provide ongoing technical support throughout the development, including leading technical review sessions, overseeing testing and certification activities, and supporting deployment.
• Develops enterprise-level technology and process architectures for Deliver and Retail domains, applying industry best practices to reduce client total cost of ownership.
• Provides independent business and technical analysis of task orders including software development tasks issued to other suppliers. Develops level-of-effort (LOE) and rough order of magnitude (ROM) estimates to validate supplier proposals and ensure appropriate schedules, resources, and costs are proposed.
• The other resources are intended to be business analysts specializing in software change management. They will help define, document, coordinate, and track software changes, but they will not be responsible for performing software development.
• The business analyst resources will primarily support the management and coordination of software changes.

Responsibilities will include:
Gathering, documenting, and validating business requirements
Coordinating discussions between business stakeholders and technical teams
Documenting requested software changes
Supporting change intake, prioritization, and tracking
Performing business and operational impact analysis
Identifying affected applications, processes, interfaces, users, and stakeholders
Coordinating requirements reviews and approvals
Supporting traceability from requirements through testing and implementation
Developing business process documentation, use cases, and acceptance criteria
Supporting user acceptance testing and defect clarification
Coordinating stakeholder communications and status updates
Tracking decisions, assumptions, risks, actions, and dependencies
Supporting change-management and implementation activities
Ensuring that business needs and approved changes are clearly communicated to technical teams

About us:

DivIHN , the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.