MH Operation Lead

Job Description What is an HUB Operations Lead? The Hub Operations Lead is responsible for the day‑to‑day operations and workflow of all HUB functions, including execution of store Hub order fulfillment, inventory control, and all associated processes. Depending on the size and scope of the HUB operations, some HUB Operations Leads will lead one or more team members assigned to HUB operations. These roles are HUB Inventory Specialist and HUB drivers. The individual in this role should have good knowledge of store systems, basic parts knowledge, good interpersonal skills, and prior experience leading other team members. Primary Responsibilities Responsible for Hub operations and resolution of Hub orders and processes in a timely manner Provide direction, organize and delegate work, and ensure execution related to leading HUB team members (Hub / Loop Drivers and Hub Inventory Specialist) Review Hub orders, pull parts, stage product, and finalize paperwork Interact with internal and 3rd-party drivers on paperwork and instructions Engage store‑facility network to determine part sourcing and logistics solutions; work with ordering store for fulfillment options if unavailable in network Work with GM, DM, and CSC support for proper inventory mix and levels Maintain inventory accuracy and functions related to the parts department and HUB inventory (on‑hand accuracy, shrink results, cycle counts, outages, planograms, maxi changes, price changes, front & face, truck lead) Manage and comply with all Hub records and paperwork policies and procedures Urgently communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leader(s) Lead stocking activities from replenishment orders; include scanning in product and ensuring completion within 24 hours Secondary Responsibilities Additional inventory activities including overstocks, callbacks, resets Safely deliver parts to customers as needed Assist with front‑room inventory functions Assist with cores and defects Fixed activities: store cleanliness including floors, bathrooms, facing, dusting, parking lot Assist as needed with MOD and other store‑related actions Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Essential Job Skills Operate inventory systems and store equipment, including forklift, pallet jack, and hand jack Operate POS and parts lookup systems Execute and train inventory systems and store equipment High attention to detail Competent oral and written communication and basic math computations Prior retail experience, including basic merchandising and inventory management skills Certified forklift operation (if applicable) and use of hand truck & pallet jack Well‑mannered, neat in appearance, and able to meet and deal with the public in an unbiased manner Stable work history demonstrating performance results Ability to work short notice and flexible hours, including nights and weekends Report violations of company policy or procedure to General Manager and/or District Manager immediately MVR certification may be required Complete all training materials and attend all store meetings Full‑time position Education High school diploma or general education degree (GED) Certificates, Licenses, Registrations None Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee will predominantly walk or stand, talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee usually works inside, occasionally outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws. California Residents click below for Privacy Notice: #J-18808-Ljbffr DMEautomotive