Field Service Technician

Job Opportunity At Gordon Flesch CompanyOffering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associate's commitment, creativity, and the results they deliver every day for our customers and the community. Salary for this position is based on level of experience.In this role you will:Complete technical training as assigned both at GFC locations and at manufacturer's national training facilitiesDevelop ability to work independentlyPrimarily service printers and Multi-Functional DevicesBecome proficient in servicing assigned equipmentTroubleshoot basic connectivity issues (print/scan)Update and maintain machine firmware as neededAssist in software installations and supportMaintain accurate car stock inventoryEfficiently manage service call assignments based on location and priority levelsAccurately dispatch/arrive/close out service calls utilizing mobile dispatching softwareProvide quality customer service with both internal/external customersMiscellaneous duties as assignedYou should have:High school diploma or equivalentGood organizational skillsGood verbal and written communication skillsProficient use of company-provided technology such as: laptops, smartphones, and software applicationsAbility to pass drug screenings and background checks as requiredAbility to lift 75 poundsMaintain a valid driver's license and appropriate auto insurance as dictated by state requirementsAccess to reliable vehicle with secure storage for all company issued propertyPreferred Qualifications:Basic understanding of electronics and mechanical systemsBasic understanding of network connectivityThe Gordon Flesch Company offers Medical, Dental, Personal Time, Vacation Time, 401(k) and 401(k) match, a Wellness Program and many benefits! For full details of our Benefits Program please go to: Flesch Company is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law.