SERVICE TECHNICIAN

Service Technician

Tom Gill Chevrolet is looking for an Automotive Service Technician to join the team!

Daily/Weekly Job Duties

• Promotes dealership by presenting professional image, positive attitude, and clean work area.
• Road tests vehicles to ensure repairs are completed properly.
• Suggests additional work that is needed to the Service Advisor so the customer may be notified.
• Completes service and repair assignments correctly, to pass quality inspections or test drives.
• Maintains sufficient personally-owned tools; keeps tools in good working order.
• Notifies Team Leader and service advisor if delays are expected.
• Maintains cleanliness of the customer's vehicle.
• Follows parts return process for Warranty claims.
• Promotes a productive working relationship with others.
• Provides clear and legible record of service completed for both customer and dealership use.
• Assists Service Advisors, if necessary, to explain completed repairs to a customer.
• Assists other technicians when needed.
• Makes decisions regarding repair options; asks for assistance as necessary.
• Completes repair orders within specified time frame and alerts appropriate personnel if delayed.
• Coordinates with Parts Department to ensure parts are available to complete repair.
• Uses manuals, GMVISS and diagrams as necessary to complete the repair order.
• Properly disposes of used parts and returns unused parts to the parts counterperson.
• Completes ADP Service Edge process correctly on every ticket
• Notifies service manager or team leader if any equipment or tools need repair.
• Performs thorough cleanup of their teams work area (including wipe down of racks and replacement of any leaking air hoses)
• Complete oil changes, tire rotations, and scheduled maintenance services
• Complete vehicle inspections and recommend maintenance needs
• Use manufacturer diagnostic equipment to identify and repair vehicle issues
• Perform warranty repairs according to Chevrolet and GM standards
• Road test vehicles to verify repairs
• Document repair procedures accurately on repair orders
• Work closely with Service Advisors to communicate repair recommendations
• Maintain a safe, clean, and organized work area

Qualifications

• ASE Certifications are valued but not required
• Strong diagnostic and mechanical abilities
• Willingness to continue learning new technology and repair procedures
• Dependable, self-motivated, and team-oriented
• Valid driver's license with a clean driving record

What We Offer

• Factory training and OEM certification opportunities
• Modern shop with advanced diagnostic equipment
• Employee discounts on vehicles, service, and parts
• Career advancement opportunities throughout Tom Gill Auto Group
• Positive, team-oriented work environment
• Opportunities available for entry-level through Master Technicians
• PTO, 401K, Health/Dental/Vision