Deployment Manager

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Deployment Manager in Merrimack, NH!



The Role


Do you want to make a difference and be part of a highly collaborative, cross-functional team committed to deploying client integration solutions in the Integration Services Product Area for Institutional Wealth Management Services (IWMS)? In Integration Services we're dedicated to helping financial advisors thrive by offering Client-Focused Expertise, Industry-Leading Financial Solutions and Flexible Technology. As part of Integration Services, you will be delivering new and evolving products and services. This role will focus on consulting/working with clients and fintechs, to develop Integration use cases, build roadmaps and implement integrations. This will also include but is not limited to deploying APIs & SSO, Transmissions, connectivity, monitoring test environments, triaging issues, creating test data, and assisting clients perform testing in the test environments.


As a Deployment Manager, you blend deep product knowledge and consultation skills, with the ability to complete deliverables within the product deployment phase. You have a passion for empathizing with our clients in defining the opportunities, generating solutions, collaborating with stakeholders, and optimizing product enablement.
The primary focus areas for a Deployment Manager in Integration Services are:

• Plan: Analyze and prepare for the opportunity, scale, and complexity.
• Deploy: Consistently demonstrate skills, behaviors, and abilities needed to successfully onboard clients and drive product adoption.
• Support : Focus on continuous improvement and cultivate mutually beneficial relationships with internal and external stakeholder.

The Expertise and Skills You Bring

• Bachelor's degree required, MBA or equivalent career experience preferred
• 5+ years of experience in product development, client management, and software deployment; Testing; demonstrated expert analytical skills and technical competence.
• Experience with Postman, Insomnia, API testing, Single Sign On, File Transmissions is required.
• Being a voice of influence to your team and interdependent teams by embracing the common vision and fostering collaboration; drive towards the business goal with effective communication and navigate through complex scenarios.
• Proficiently lead all Product Deployment responsibilities with a focus on product improvements and client adoption efficiency.
• Keen focus on the end-to-end customer experience; resolve user problems while working across stakeholders to prioritize solutions.
• Demonstrate a grow and learn mentality to advance skills and approach work with a constant curiosity to keep current with business and client needs.

The Team


This is an excellent opportunity to join the Integration Services Product Area and work on solutions to drive IWMS business forward. The team aligns with business partners in an agile (Kanban) way of working. By putting the team at the front of delivering incredible client value and supporting all associates to be motivated towards continuous improvement and career development. By demonstrating and promoting Fidelity leadership behaviors, you sustain and evolve our innovative learning culture.



Dynamic Work:


Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.