Network and Systems Specialist

Description St. Paul Academy and Summit School seeks candidates for the Network and Systems Specialist position. About St. Paul Academy and Summit School (SPA): SPA is a coeducational, non-sectarian, college-preparatory day school serving over 900 students in pre-kindergarten through grade 12. Located in St. Paul, Minnesota, SPA also draws students from Minneapolis and throughout the surrounding communities. Our Goodrich Campus serves students in grades K-5, and our Randolph Campus serves students in grades 6-12. Our Prekindergarten is located on the campus of St. Catherine’s University and serves children beginning at age 4. For additional information, please visit our website at Status: Full-time (1.0 FTE), Exempt (12-month position) Location: St Paul, MN Department: Technology Salary: $70,000-$85,000 per year Position Description: Working with the Technology Department, the Network & Systems Specialist plays a critical role by supporting the daily operation, administration, maintenance, and security of St. Paul Academy and Summit School’s technology infrastructure. The position helps manage the school's network, servers, wireless infrastructure, identity services, Mobile Device Management (MDM), assists with technology projects, supports cybersecurity initiatives, and serves as a point of escalation for technical issues. The Network and Systems Specialist is an on-site position that reports to the Director of Technology. Working hours are flexible and may require occasional evening and weekend work. Responsibilities: The successful candidate will demonstrate strong technical judgment, creative problem-solving, effective communication skills, a collaborative mindset, and a commitment to building sustainable technology services through documentation, planning, and knowledge sharing. Systems & Infrastructure Support Administer, monitor, maintain, and troubleshoot the school's wired and wireless network infrastructure. Configure, maintain, and support switches, routers, firewalls, wireless access points, and related network services. Assist with the administration of cloud platforms, including Google Workspace, Microsoft 365, Azure Active Directory, and related identity services. Manage enterprise server infrastructure, storage systems, virtualization platforms, and cloud-based services. Monitor system performance, availability, backups, and infrastructure health to ensure reliable operations. Assist with disaster recovery planning, backup validation, and business continuity initiatives. Maintain accurate documentation of infrastructure, configurations, procedures, and network diagrams. Endpoint Management & Security Support the administration of the school's Mobile Device Management (MDM) platforms, including enrollment, deployment, compliance monitoring, application management, and device lifecycle. Manage the configuration and deployment of macOS, iPadOS, ChromeOS, Windows, and other endpoint devices. Manage operating system updates, software deployments, endpoint security, and device compliance. Assist in implementing cybersecurity best practices, vulnerability remediation, endpoint protection, and identity security. Monitor security alerts and assist in responding to technology incidents as needed. Technology Operations & Service Delivery Serve as a technical escalation resource for the Technology Department. Troubleshoot network connectivity, authentication, infrastructure, and systems-related issues. Promote organizational resiliency by ensuring critical systems and processes are appropriately documented and understood by designated backup personnel Assist with supporting classroom technology, audiovisual systems, printers, and instructional technology infrastructure. Assist with the administration of the school's managed print environment and coordinate vendor support when necessary. Collaborate with other Technology Department staff to ensure timely and effective support services. Technology Infrastructure & Projects Participate in technology implementations, upgrades, migrations, and infrastructure projects. Assist with technology refresh planning, hardware evaluations, and lifecycle management. Participate in evaluating emerging technologies and recommend improvements to increase reliability, security, and operational efficiency. Assist with technology standards, documentation, policies, and operational procedures. Support technology needs for school events, meetings, and special programs. Perform other duties and responsibilities as assigned by the Director of Technology. Benefits: Benefits include a comprehensive health insurance plan through HealthPartners, Nice healthcare (a free virtual and in-person health plan), dental insurance, vision insurance, life and disability insurance, generous paid time off, and free lunch during the school year. The retirement plan is through TIAA and has a generous matching contribution. The School offers a robust program of professional development, career growth, and leadership opportunities. Tuition remission is also available for children of employees as well as complimentary before and after-school care. SPA is committed to recruiting and supporting a diverse faculty and staff, and maintaining a workplace culture in which all are treated equitably. Requirements Bachelor's degree in Information Technology, Computer Science, or related field preferred, or equivalent combination of education and experience. Three or more years of experience supporting enterprise network and systems infrastructure. Experience administering Google Workspace, Microsoft 365, Azure Active Directory, or similar cloud platforms. Experience administering Mobile Device Management (MDM) platforms; Mosyle experience preferred. Strong knowledge of networking concepts, including TCP/IP, DNS, DHCP, VLANs, VPNs, routing, switching, and wireless networking. Experience supporting macOS, iOS, ChromeOS, Microsoft Windows, and enterprise endpoint management. Working knowledge of virtualization technologies, server administration, storage systems, and cloud services. Experience with cybersecurity best practices, endpoint security, identity management, and backup solutions. Ability to install, configure, maintain, and troubleshoot technology infrastructure and related hardware. Strong analytical, troubleshooting, project management, and customer service skills. Ability to communicate technical concepts effectively with both technical and non-technical audiences. Ability to perform the physical demands of the position, including standing, walking, bending, reaching, and lifting technology equipment weighing up to 50 pounds. Ability to prioritize multiple responsibilities while working collaboratively and independently. Personal Attributes Ability to collaborate closely as part of a team. Strong attention to detail, accuracy, and follow-through. Excellent analytical, troubleshooting, and problem-solving skills. Proficient in written and verbal communication, with a proven ability to engage effectively with a broad range of school community members. Ability to manage multiple priorities and projects simultaneously. Understanding of and commitment to the school's mission, goals, and objectives. Proactively seeks out ways to optimize workflows, drive innovation, and improve service delivery. Commitment to maintaining confidentiality and professionalism. Ability to work both independently and collaboratively in a team-oriented environment. Strong customer service orientation and commitment to providing responsive, professional support. Valid driver's license and ability to drive for responsibilities based on both campuses. Ability to adhere to attendance requirements. Ability to work in mechanical spaces and other areas where technology infrastructure is installed. #J-18808-Ljbffr St. Paul Academy and Summit School