Remote Support Specialist

Providing superior customer service remotely, the part-time Support Specialist will manage billing functions, assist with policy changes, and support the customer service department while ensuring data integrity. Key responsibilities Modify billing systems based on amendments and renewals, ensuring accurate data entry Respond to customer inquiries and coordinate with internal teams to implement solutions Provide administrative support, including document preparation and correspondence management Required qualifications High School Diploma required; experience in insurance preferred 0-2 years of experience in administrative support or data entry Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint Ability to manage multiple tasks with varying deadlines Strong organizational skills and ability to maintain confidentiality