Registration Specialist I

Schedule: Shift: Day Hours: M-F 8-5 Weekends: no Holidays: no Location: IUH Concierge Behavioral Health 11725 North Illinois St Suite 490 Carmel, IN Key Responsibilities Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Use of CyberSource to send electronic invoices Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately. Other duties as assigned Skills for Success Attention to detail Team focused Self-starter, coachable Ability to adjust to changing priorities Flexible and adaptable with new and developing processes Qualifications High School Diploma/GED required. Requires 0-3+ years relevant experience; previous administrative experience preferred. Experience with matrix organization and complex work environment a plus. Requires basic proficiency in MS office (Word, PowerPoint, Excel). #J-18808-Ljbffr IU Health