Medical Office Support Instructor

Company Description

Our Job Corps programs provide life-changing services that help young people succeed in school, obtain good jobs, excel in their chosen fields, and serve as contributing members of their communities. We accomplish this through an intense commitment to safety, quality service, excellence, and partnerships.

Job Description

• Along with subject matter experts, develops on-boarding classes and simulation lab scenarios for new hires based on identified business and clinical needs.
• Provides educational leadership to enhance specialized patient care within established, evidence-based clinical protocols and ensures clinician qualification and competency to provide care
• Assists with educational needs, problem resolution, and health management across the continuum of care.
• Collaborates with medical providers, patient care staff, and Home health management in the planning, implementation, and delivery of educational curricula.
• Assists with clinical skills development programs within the parameters of established clinical and preceptorship models; monitors trends and implements educational strategies to ensure compliance with quality standards and parameters.
• Educates staff on specialized patient care within nursing protocols
• Develops patient care plans, incorporating evidenced-based research and national standards; consults with and serves as a clinical resource for unit management to ensure quality patient care.
• Educates technical and patient care staff in the use of new equipment, supplies, and instruments; coordinates in-service training and workshops for appropriate staff.
• Ensures proper protocols in the use and maintenance of equipment and supplies
• Along with other educators/facilitators, provides classroom, virtual and self-study as well as simulation labs for new hires and for staff clinicians as indicated.
• Evaluates efficacy of the formal classes and simulation classes to ensure they meet goals and drive results.
• Determines with preceptors, HH Leaders, and branch leadership additional training needs of new hires and existing staff.
• Collaborates with branch leadership in assessing, implementing, and evaluating clinician, new hire, and preceptor progress toward goals.
• Facilitates quarterly preceptor forums for continued preceptor feedback, to provide mentoring and preceptor education.
• Identifies concerns with new hires and staff clinicians; communicates these to Home Health Leadership, Lead preceptor, and branch leadership.
• Acts as a positive role model or preceptor for team members new to home care and/or new BrightSpring HealthCare
• Assists with appropriate compliance with regulatory agency requirements, both state and federal.
• Participates in clinical process improvement teams and benchmarking activities as assigned.
• Participates in the development of program changes, including recommendations for obtaining more efficient outcomes; ensures follow through on practice changes relevant to the role under the direction of the Clinical Support team
• Participates in select data collection as requested to track and trend program success, intervenes to affect a change in program content/delivery.
• Demonstrates ability to obtain and interpret information in terms of patient care.
• Functions within the Scope of Practice and the Practice Act.

Qualifications

Education:

• Associates degree in Healthcare Related field from an accredited or approved school, Bachelors preferred

Experience/Qualifications:

• 5 years of work-related experience in home health or similar setting

License/Certification:

• Current CPR certification
• Must have a valid clinical license from the state(s) in which he/she would be practicing
• Must have a valid and unrestricted driver’s license

Knowledge/Skills/Abilities

• Thorough knowledge and understanding of clinical protocol, procedures, and standards
• Knowledge and ability and the necessary skill and judgement to perform all procedures as outlined
• Ability to provide operational guidance and leadership to technical staff in area of specialty.
• Knowledge of related regulatory, accreditation and certification requirements.
• Ability to assess educational needs and design and develop responsible curricula.
• Working knowledge of the use of established clinical and preceptorship models in the development of clinical education programs.
• Advanced clinical skills
• Ability to plan, implement, and evaluate individual patient care programs.
• Highly developed verbal and written communication skills and the ability to present effectively to small and large groups.
• Ability to work effectively at all levels in a collaborative team environment.
• Ability to prioritize tasks and manage multiple projects
• Proficient use of Microsoft Office Suite – Excel, Word, and PowerPoint
• Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.