Customer Service & Sales Associate (Part-Time)
$14 - $16 per hourThe UPS Store Mentor
Job Description
Job Description
The UPS Store in Mentor is looking for a dependable, friendly, and customer-focused team member to join our growing store.
In this role, you'll help customers with shipping, packaging, printing, mailbox services and other business solutions. No UPS Store experience is required; we provide paid training and all the tools you need to succeed.
If you enjoy helping people, learning new skills, and working in a fast-paced environment where every day is different, we'd love to meet you.
Schedule
- All weekdays: 3:00 PM – 7:00 PM
- Some weekends
- One weekday off each week (typically Tuesday or Thursday) - if working weekend shift
What You'll Do
- Provide outstanding customer service
- Assist customers with shipping, packaging, printing and mailbox services
- Process transactions using our POS system
- Generate shipping labels and prepare packages for shipment
- Recommend products and services that best meet customer needs
- Operate printing, copying, scanning, and fax equipment
- Maintain a clean, organized, and professional store environment
- Support daily store operations and work as part of a team
Qualifications
- High school diploma or equivalent
- Customer service experience preferred
- Retail, cashier, hospitality, office, shipping, or printing experience is a plus
- Strong communication and people skills
- Basic computer skills and willingness to learn new systems
- Reliable, organized, and detail-oriented
- Ability to stand for extended periods and lift packages up to 50 lbs
About H.A.T. MGMT
Our values guide everything we do:
Honesty – We act with integrity in every interaction.
Attitude – We bring enthusiasm and positivity every day.
Transparency – We foster open communication, clear expectations, and mutual trust.
Ready to join a team that values great customer service, teamwork, and personal growth? Apply today!
Pay: $14.00 - $16.00 per hour
Work Location: In person
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