Facilities Technician

About Us

Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. The Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, and Elevate Rewards. The organization offers a broad slate of activities including movies, bowling, games, and private event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.


Job Description

The Facilities Technician is responsible for maintaining high-quality guest experience by ensuring the proper operation and maintenance of audio-visual systems, bowling equipment, arcade games, and overall facility infrastructure. The Facilities Technician helps ensure that all entertainment equipment and facility systems are operating safely, efficiently, and at the highest level of performance.

Responsibilities include but are not limited to:

• Perform regular maintenance, troubleshooting, and repairs on a variety of arcade games.
• Ensure all games are functioning properly and safely.
• Conduct routine checks and repairs on bowling lanes, pinsetters, ball returns, and scoring systems.
• Address any technical issues promptly to minimize downtime.
• Perform basic preventative maintenance tasks with plumbing, bowling, and game room.
• Set up, maintain, and troubleshoot audio-visual equipment for presentations and events.
• Assist with the technical aspects of event preparation and execution.
• Follow all safety protocols and regulations. Ensure that all maintenance work is conducted safely and in compliance with local building codes.
• Keep detailed records of maintenance activities.
• Manage inventory of maintenance supplies and parts.
• Work closely with other team members and departments to support overall facility operations.
• Interact with guests in a friendly and professional manner.
• Address any facility-related issues or concerns promptly and effectively.
• Be prepared to respond quickly to emergencies, such as equipment failures or safety hazards, to ensure guest and staff safety.
• Other miscellaneous duties as assigned.

Skills + Abilities included but are not limited to:

• Strong technical and mechanical skills.
• Knowledge of electrical systems, plumbing, carpentry, and HVAC.
• Ability to read and interpret technical manuals and schematics.
• Excellent problem-solving and troubleshooting abilities.
• Strong organizational skills and attention to detail.
• Basic computer skills for managing maintenance records.

Education + Experience + Requirements:

• Strong technical and mechanical skills.
• Knowledge of electrical systems, plumbing, carpentry, and HVAC.
• Ability to read and interpret technical manuals and schematics.
• Excellent problem-solving and troubleshooting abilities.
• Strong organizational skills and attention to detail.
• Basic computer skills for managing maintenance records.
• Must be at least 21 years of age
• Availability to work during holidays, nights, and weekends with increased hours during peak times

Physical Requirements:

• Prolonged periods of standing, walking, climbing stairs
• Must be able to lift 50 pounds at times
• Able to work in confined spaces
• Able to work in an environment with flashing lights, loud noise and repetitive motion
• Able to work in high places

Cast Member Benefits:

• Competitive Pay and Growth

• Cast Member Perks - discounts on Movies, Attractions, and F&B!

Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.