Donation Processing Associate

Donation Processing AssociateAt The Salvation Army Family Store, your work helps turn donated goods into funding for programs that support individuals and families in our community. As a Donation Processing Associate, you'll play a key role in accepting, processing, sorting, and preparing donated items while delivering outstanding customer service to our donors. This position is ideal for someone who enjoys working in a hands-on environment, interacting with people, and making a positive impact through meaningful work.Location: St. Joseph, MOPay: $15.00 per hourJob Type: Part-TimeSchedule: 25 hours per week, including days, evenings, weekends, and holidays as scheduledBenefits: Employee Discount, Employee Assistance Program (EAP), Paid Training, Career Development Opportunities, Mission-Driven Work EnvironmentDonation Receiving & ProcessingGreet donors and provide exceptional customer serviceAssist donors with unloading and accepting donationsAccurately process and track donated itemsInspect donations and identify acceptable materialsSafeguard all donated goods and assigned equipmentEducate donors on donation guidelines and available servicesProduction & OperationsSort, categorize, and process donated merchandise according to Salvation Army standardsPower sort donations as received, where applicableSupport production goals and processing standardsLoad and unload Salvation Army trucks in accordance with center policyAssist with moving merchandise and materials throughout the facilitySafety & OrganizationMaintain a clean, organized, and safe donation areaFollow company policies and safety proceduresReport complaints, injuries, equipment issues, or property damage promptlyAssist with maintaining an efficient donation flow and processing areaTraining ProvidedPaid training on donation procedures and production standardsHands-on instruction for donation processing and merchandise handlingOngoing coaching and support from store leadershipOpportunities to develop customer service, retail, and warehouse skillsWhy Join The Salvation Army?Make a direct impact in your local communityWork for one of the nation's most trusted nonprofit organizationsGain valuable experience in customer service, retail operations, and donation processingSupport life-changing Adult Rehabilitation ProgramsEnjoy a supportive, team-oriented workplaceAccess employee discounts and employee assistance resourcesRequired Skills & AbilitiesStrong customer service and interpersonal skillsAbility to work independently and as part of a teamDependable attendance and strong work ethicAbility to communicate effectively in EnglishAbility to follow directions and safety proceduresBasic organizational and problem-solving skillsPreferred ExperienceCustomer service experienceRetail, warehouse, production, donation center, or material handling experience preferredExperience working in a nonprofit or mission-driven environment is a plusPhysical RequirementsFrequently stand, walk, bend, reach, and lift throughout the workdayAbility to regularly lift and move up to 25 poundsAbility to move larger items with assistance when neededWork in varying temperatures and conditions common to warehouse and donation center environmentsApply TodayJoin a team that transforms donated goods into hope and opportunity. If you're looking for a rewarding part-time role where you can make a difference every day, apply today to become a Donation Processing Associate with The Salvation Army in St. Joseph, Missouri.