Technical Writer (Remote)

United States

Suitability/Public Trust

Fully remote

Technical Writing

Overview

GovCIO is hiring an entry-level Proposal Analyst/Technical Writer to join our dynamic team of growth professionals. This is a dual-focus writing role: you'll help win federal business by turning complex solicitation requirements into clear, compliant, and compelling proposal content, and you'll produce the technical documentation - user guides, SOPs, knowledge base articles, training materials - that our programs and customers rely on.

You'll interview subject matter experts, translate dense technical material into plain language, and work alongside experienced capture, proposal, and delivery professionals who will coach you as you build depth across government customers. This role sits within GovCIO's Vets Sector MIAMI Business Unit, Mission Alignment Pillar, where you're writing directly supports how senior leaders and government direction are translated into the plans, materials, and knowledge our business unit runs on.

This position is fully remote within the United States.

Responsibilities

Mission Alignment & Strategic Support

• Support GovCIO's Mission Alignment Pillar by helping translate the priorities and direction of senior leaders and government stakeholders into clear, actionable materials for the business unit.

• Develop strategic plans, briefings, and supporting materials that turn concepts and priorities from senior leadership into structured, executable documents.

• Create and maintain organizational charts that reflect personnel and reporting structures across the business unit.

• Build and maintain SharePoint sites to organize, share, and manage information across the business unit.

• Translate government-provided material into content that supports internal training, onboarding, and knowledge sharing within the business unit.

Proposal Development

• Create compliant and compelling proposal content by thoroughly analyzing solicitation requirements and working as part of a proposal team. Assignments include supporting and leading past performance and resume development with oversight and coaching.

• Draft, edit, format, and proofread proposal content in response to Requests for Proposals (RFPs), Requests for Information (RFIs), and Requests for Quotations (RFQs).

• Apply critical thinking to iteratively develop content using proposal best practices such as storyboarding.

• Collaborate with proposal team members to integrate win themes, discriminators, and strengths into assigned written sections.

• Ensure the accuracy of data and the alignment of assigned sections with overall proposal strategy and messaging.

• Serve as a past performance or resume writer covering multiple contracts or candidates.

• Deliver required artifacts on schedule.

Technical Documentation

• Develop, edit, and maintain technical documentation, user guides, help guides, standard operating procedures (SOPs), and training materials.

• Conduct interviews and information-gathering sessions with subject matter experts (SMEs) to translate concepts into clear, user-friendly content.

• Assist in the creation and maintenance of knowledge base articles, FAQs, quick-reference guides, and online help documentation.

• Support the development of visual aids, diagrams, process flows, charts, and infographics that enhance mission critical documentation.

Collaboration and Quality

• Collaborate with SMEs, project managers, analysts, and government stakeholders to gather information and document business and technical processes.

• Participate in project meetings to understand requirements, timelines, and documentation needs.

• Ensure consistency in writing style, formatting, terminology, and branding across technical documents and proposal submissions.

• Apply document templates, style guides, and government formatting standards to deliver professional-quality products.

• Adhere to organizational quality standards, security requirements, and government documentation policies.

• Perform other duties as assigned.

Qualifications

Required Skills and Experience

• Bachelor's degree with 1-3 years of relevant experience (or commensurate experience). Degrees in English, Communications, Technical Writing, Journalism, or a related field are a plus.

• Experience responding to government solicitations (RFPs, RFQs, RFIs, etc.).

• Ability to write compliant and compelling proposal sections in response to government solicitations.

• Experience writing and tailoring non-technical and technical proposal content (e.g., past performance, resumes) for a wide variety of IT solutions.

• Demonstrated ability to produce technical documentation - such as user guides, SOPs, help content, or training materials - for a non-expert audience.

• Ability to interview subject matter experts and translate complex technical concepts into clear, accurate, user-friendly content.

• Strong editing and proofreading skills, with attention to consistency in style, formatting, and terminology.

• Experience working within document templates and style guides.

• Excellent communication and collaboration skills.

• Proficiency with MS Office, including Word, Excel, and PowerPoint.

• Ability to adapt and thrive in a fast-paced, deadline-driven environment.

Preferred Skills and Experience

• Experience writing for government proposals.

• Familiarity with government documentation and formatting standards (e.g., Section 508 accessibility, agency style guides).

• Experience creating visual aids such as diagrams, process flows, charts, or infographics (e.g., Visio, Lucidchart, Illustrator).

• Exposure to documentation or knowledge management platforms (e.g., SharePoint, Confluence, MadCap Flare, ServiceNow knowledge base).

• Familiarity with government program operations and the environments GovCIO teams support.

Clearance Required:

• Ability to obtain and maintain a Suitability/Public Trust clearance.

Posted Salary Range

USD $60,000.00 - USD $70,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.