Security and Loss Prevention Expert, NA

The Security and Loss Prevention Expert (SLP Expert) is a key leadership position within the Amazon Security and Loss Prevention (S&LP) team. This role leads the effort to efficiently and effectively provide End-to-End (E2E) S&LP services across all assigned operational business units. This position reports to the SLP Cluster Manager.

Key job responsibilities
* Identify vulnerabilities and conduct root cause analysis using data to define mitigating actions while ensuring compliance with legal and ethical standards.
* Actively monitor and report outcome for systems and tools that generate data indicating site/region opportunities.
* Manage confidential investigations and prepare prompt reports of theft fraud and workplace violence/critical incidents.
* Utilize continuous improvement to drive process enhancements and increase efficiency.
* Serve as departments liaison and security/crisis management subject matter expert keeping site leadership informed on departments key issues strategies and the performance.
* Identify promote and implement security best practices while effectively partnering with internal customers to evaluate current and future security needs processes and initiatives incident response planning facilitating and management.
* Domestic regional travel up to 50% of the time when applicable.
* Lift up to 49 pounds and frequently push pull squat bend and reach; Stand/walk for up to 12 hours during shifts; Work in an environment where the noise level varies and can be loud; Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); Continuously climb and descend stairs (applies to sites with stairs).
* This role covers 24/7 operations and must be able to work all shifts including nights weekends and holidays.

A day in the life
As a SLP Expert you will join a team of S&LP professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations security-related incidents and loss events. During your investigations you will collect information by monitoring systems and tools analyzing data reports and conducting interviews. Your findings contribute to identifying vulnerabilities in various processes to identify and drive mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and jointly with subject matter experts and external suppliers maintain their functionality. Furthermore you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You will be working on multiple high-impact initiatives/projects by collaborating with stakeholders across organizational levels to deliver measurable outcomes through effective project management. Finally you deliver loss prevention-related education and awareness programs to other teams across all management levels and manage the implementation of our S&LP plan.

About the team
Worldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazons Worldwide Operations as well as affiliate and retail businesses by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity complexity and variation; identifying preparing for and mitigating risk; and auditing our practices to ensure compliance.

- Bachelors degree or equivalent or 4 years of relevant professional or military experience
- 2 years of security service loss prevention asset protection investigations or law enforcement or 2 years of Amazon (Blue Badge/FTE) experience

- Experience in implementing metric-based strategies utilizing continuous improvement concepts
- Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors
- 2 years of operational experience in risk management audit data analytics inventory control quality assurance retail warehouse distribution center services delivery service or supply chain
- Investigative interviewing experience; Wicklander and Zulawski Loss Prevention Qualified Certified Protection Professional Loss Prevention Certified Certified Forensic Interviewer Certified Threat Assessment Certification or other relevant certifications
- Workplace incident mitigation or de-escalation and business continuity planning experience
- Proficient in Microsoft Office; including use of Excel pivot tables and development of charts/graphics

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Oakley - 70400.00 - 95300.00 USD annually