Office Manager

Job Description

Job Description

Position Summary

We are an independent rep office for Jostens Inc, and we are looking for a dependable, highly organized Office Manager who enjoys variety and takes pride in helping a small business run smoothly. In our office, no two days are exactly alike, so we're looking for someone who is adaptable, resourceful, and comfortable wearing multiple hats.

The ideal candidate is an exceptional communicator with outstanding attention to detail, strong Microsoft Excel skills, and a positive, team-first attitude. You'll be responsible for keeping our office organized, supporting daily operations, and helping ensure our customers and team receive prompt, professional service.

If you're someone who naturally jumps in where needed, enjoys solving problems, and believes no task is "beneath you," we'd love to meet you.

Responsibilities

• Manage the daily operations of the office and help keep everything running efficiently.
• Serve as the first point of contact for phone calls, emails, visitors, and general inquiries.
• Draft, proofread, and respond to professional email communications with accuracy and attention to detail.
• Maintain organized digital and physical filing systems.
• Create and maintain spreadsheets, reports, and tracking documents using Microsoft Excel.
• Coordinate schedules, appointments, meetings, and office calendars.
• Order office supplies and maintain relationships with vendors.
• Assist with invoicing, recordkeeping, and general administrative tasks.
• Support ownership and team members with a variety of projects and day-to-day needs.
• Help improve office processes by identifying opportunities to work smarter and more efficiently.
• Pitch in wherever needed—even if it's outside your typical responsibilities—to help the team succeed.

Required Qualifications

• Previous experience in an office management, administrative, or office support role.
• Excellent written and verbal communication skills.
• Strong professional email etiquette and the ability to communicate clearly and confidently.
• Exceptional attention to detail with a commitment to producing accurate, high-quality work.
• Advanced proficiency in Microsoft Excel, including formulas, sorting, filtering, data organization, and report creation.
• Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Outstanding organizational and time-management skills.
• Ability to prioritize multiple tasks and adapt as priorities change.
• Self-motivated with the ability to work independently while also collaborating with a small team.
• Ability to maintain confidentiality and exercise sound judgment.

Preferred Qualifications

While not required, experience with any of the following is a plus:

• Canva
• Adobe Creative Cloud (Acrobat, Photoshop, Illustrator, or InDesign)
• Creating newsletters, marketing materials, flyers, presentations, or social media graphics

We're happy to teach these skills to the right candidate who is eager to learn.

What We're Looking For

The right person for this role is:

• Positive, upbeat, and enjoyable to work with.
• Friendly, professional, and customer-focused.
• Highly organized and dependable.
• Detail-oriented and committed to getting the little things right.
• Adaptable and comfortable switching between different tasks throughout the day.
• Proactive—you don't wait to be told what needs to be done.
• A problem solver who enjoys finding solutions rather than pointing out problems.
• Willing to jump in and help wherever needed.
• Someone who contributes to a positive workplace culture and genuinely enjoys being part of a close-knit team.

We are the local independent rep office that serves schools in Greater MN (outside of the metro and southeast MN). We are a small office with a team of 5 that supports our schools in the following ways:
Support with complimentary school resources that include, but are not limited to:
1. Branding
2. SEL resources
3. Climate & Culture
4. Student and Staff morale/engagement
Support with recognition products that include, but are not limited to:
1. Graduation Products
2. Class Rings/Letter Jackets
3. Awards
4. School Photography
5. Fundraising
6. Branding Application

Company Description

We are the local independent rep office that serves schools in Greater MN (outside of the metro and southeast MN). We are a small office with a team of 5 that supports our schools in the following ways:\r\nSupport with complimentary school resources that include, but are not limited to:\r\n1. Branding\r\n2. SEL resources\r\n3. Climate & Culture\r\n4. Student and Staff morale/engagement\r\nSupport with recognition products that include, but are not limited to:\r\n1. Graduation Products\r\n2. Class Rings/Letter Jackets\r\n3. Awards\r\n4. School Photography\r\n5. Fundraising\r\n6. Branding Application